Dear All,

I am facing really strange issue for Facebook Sharing on our site we recently upgraded our site to K2 V2.6.9, and having Joomal 3.4.1 running.

Every newly created K2 items after upgrading to 2.6.9 i am not able to share Image of Article on Facebook(not Fetching Item Image).
Screen: prntscr.com/7g1yz1


Please can you Help me regarding this issue. Its almost 2 weeks searching but no clue :(

Thanks alot again

Regards

Hello,

I will need a link in order to troubleshoot this issue.

I dont want to make our site public in forum, Is ther eanyway i can send your personal message ?

Thanks

I dont want to make our site public in forum, Is there anyway i can send your personal message ?

Thanks

I am sorry if you don't bother its fine to read from picture ? prntscr.com/7g2j9b

FB's scrapped cannot access your site.
This is possibly related to a setting in a security extension or your server setup.

Except k2 all others components are working fine
Can you Help me how i can help to check this one server or i can mention to our host server about this issue.

I will be very helpful to you

Regards

If you are not using any security extensions, you need to address this issue to your hosting provider.

They can check FB's debugger and see cURL is failing for some reason.
The scrapper cannot return any results.

Dear Krikor,

Thanks for your help but Security Extension means ? Any example Please

Thanks alot

Regards

Since I do not know your site/ setup it is impossible to tell.