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Joomla 3.4.1 to 3.4.1 Save , Save & close not working

  • Muhammad Usman
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9 years 8 months ago #145489 by Muhammad Usman
Dear Team,

I have strange issue, as soon as i upgraded to joomla version 3.4.1 to 3.4.3, none of these button working in k2 Items : prntscr.com/7qaig4

Please help us as our whole staff in office cant do anything

Looking forward your kind help please

Best Regards

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  • Krikor Boghossian
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9 years 8 months ago #145497 by Krikor Boghossian
Replied by Krikor Boghossian on topic Joomla 3.4.1 to 3.4.1 Save , Save & close not working
Hello,

Can you check your console tab for any JS errors?
Also, are you using K2's latest version?

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9 years 8 months ago #145504 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.1 Save , Save & close not working
Dear Krikor,

Thanks for prompt help, I check in log file no issues seen i didnt even installed any new plugins.which could cause, Also i have latest K2 version which i recently updated about 1-2 weeks ago.

Please help regarding this issue will be very thankful to you

Regards

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9 years 8 months ago - 9 years 8 months ago #145526 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.1 Save , Save & close not working
Dear Krikor,

I just wanted to let you know i grabbed K2-Developer version 2.7.0 from following post of brother Lefteris,
www.joomlaworks.net/forum/frontpage-slideshow-for-joomla/42004-joomla-3-4-2-update-problem-save,-save-and-close-dont-work?start=10

After installing to 2.7.0 issue is still there : prntscr.com/7qkzlg

Looking forward your help regarding this issue so i can resume work of my editors team.

Thanks
Last edit: 9 years 8 months ago by Muhammad Usman.

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9 years 8 months ago #145528 by Lefteris
@Muhammad Usman

I cannot verify the issue. Are you sure you installed the development version? Just tested and everything works fine for me.

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9 years 8 months ago - 9 years 8 months ago #145529 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
Yes Lefteris,

I just did once again but still not working :(

How i can send privately site access ? So might can check if i am true or not i have checked in all browsers as clearing caches

Thanks
Last edit: 9 years 8 months ago by Muhammad Usman.

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9 years 8 months ago - 9 years 8 months ago #145538 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
@Lefteris, & Krikor,

I hope you guys will help to resolve this issue, in order to resume our staff work to back on seats.

Thanks alot
Last edit: 9 years 8 months ago by Muhammad Usman.

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9 years 8 months ago #145542 by Krikor Boghossian
Replied by Krikor Boghossian on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
You can use the contact form to send us credentials www.joomlaworks.net/support/contact

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9 years 8 months ago - 9 years 8 months ago #145543 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
Dear Krikor,

Thanks for your help, i already sent you site access, Can you confirm if all works for you ?

Looking forward

regards
Last edit: 9 years 8 months ago by Muhammad Usman.

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9 years 8 months ago #145547 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
Dear Krikor,

Have you received my credentials and have you checked issue ? I did RND alot in google but no clue

Please can you help me :(

Regards

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9 years 8 months ago #145562 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
Dear Keikor,

Is there any backup way to upload posts such as directly in database, to rescue my staff members , as we are totally blocked since 2 days :( untill issue is not resolved

Looking forward

thanks

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9 years 8 months ago #145563 by Krikor Boghossian
Replied by Krikor Boghossian on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
You did not send us your site's URL.

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9 years 8 months ago - 9 years 8 months ago #145564 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
I already sent, Now just i have sent second time, please can you have a look now

Thanks
Last edit: 9 years 8 months ago by Muhammad Usman.

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9 years 8 months ago #145567 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
have you got it please confirm otherwise i could send your prefer alternative way ?

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9 years 8 months ago #145571 by Krikor Boghossian
Replied by Krikor Boghossian on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
Multiple instances of JQuery have been loaded. Furthermore a K2 plugin called travel is most likely causing this issue.

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9 years 8 months ago #145573 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
i have disabled to check for travel plugin but still no resolved. Further more how to resolve this multiple instances of Jquery ?

thanks

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9 years 8 months ago - 9 years 8 months ago #145574 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
i Checked twice to disable Travel Plugin Still its blocked no response. is showing over buttons :(

Looking forward your kind help

Thanks
Last edit: 9 years 8 months ago by Muhammad Usman.

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9 years 8 months ago #145576 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
Dear Krikor,

I am definitely sure, its something with k2, as i disabled all kind of plugins to check if its works or not but no response.

Please help to resume our work please

Thanks

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9 years 8 months ago #145624 by Muhammad Usman
Replied by Muhammad Usman on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
Dear Krikor, Lefteris ,


Thanks for your help, last night i diagnose issue it was third party plugin collapsing with jquery, It was not travel as you said Krikor, it was folkgallery plugin, issue.

Thanks alot for your and sorry for my panic.

Regards

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9 years 8 months ago #145630 by Krikor Boghossian
Replied by Krikor Boghossian on topic Joomla 3.4.1 to 3.4.3 Save , Save & close not working
You 're welcome Muhammad.
Nice to hear that it was solved :)

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