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Can't show author's name in item views

  • Victoria
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9 years 3 weeks ago - 9 years 3 weeks ago #147147 by Victoria
Can't show author's name in item views was created by Victoria
Hello,
In my site, in all the item views, the author's name is not displayed, although "Written by" is displayed without name. I checked Categories > Item view options> Author - show. All categories set this way, I checked the inherit parameter option from category too, also checked Items>item view options. I created new category and item to test, same result.
But the author's names are displayed on the 'Item view options in category listings'.
Not sure what causes this problem.
Last edit: 9 years 3 weeks ago by Victoria.

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  • Krikor Boghossian
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9 years 3 weeks ago #147189 by Krikor Boghossian
Replied by Krikor Boghossian on topic Can't show author's name in item views
Hello Victoria,

Do you have a link to this article?
Also have you used the author's alias field?

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9 years 3 weeks ago #147207 by Victoria
Replied by Victoria on topic Can't show author's name in item views
Hi Krikor,
The site is still in develop. stage, is there a way to send the login info?
I have not used the author's alias field at all.
Thanks.

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9 years 2 weeks ago #147255 by Krikor Boghossian
Replied by Krikor Boghossian on topic Can't show author's name in item views
Try to access the template with a different template to see if the issue is not a template issue.

You can add a ?template=system at the end of your URLS ( or &templat.. if you are not using SEF) to browse your site using the system template.

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  • Victoria
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9 years 2 weeks ago #147299 by Victoria
Replied by Victoria on topic Can't show author's name in item views
I tried the different template, no luck yet.
Also, I selected the all the options to Show at the Item View options> Author Options, none of the options are shown in the article.
I have an extension installed that make category listing look nicer, which shows the author names in the listing. I switched back to the original K2 category listing, author's names are not shown anymore, strange.
I have community builder plugin installed, not sure this issue is related to this plugin. The users seems be synchronized ok between K2 and CB because the articles from K2 show fine in the CB's user profile .

Thanks.

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  • Krikor Boghossian
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9 years 2 weeks ago #147313 by Krikor Boghossian
Replied by Krikor Boghossian on topic Can't show author's name in item views
If the CB plugin (the integration plugin not the entire component) is there any change?

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9 years 2 weeks ago #147346 by Victoria
Replied by Victoria on topic Can't show author's name in item views
By testing 'Comments', the commenters names are shown with the links to the user profile, I have to believe the integration is there between CB and K2. Also, the K2 Search module finds the articles by the author's name. Just the author's names are lifted from their articles mysteriously. Running out of ideas, can reinstalling K2 be a solution?

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  • Krikor Boghossian
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9 years 2 weeks ago #147376 by Krikor Boghossian
Replied by Krikor Boghossian on topic Can't show author's name in item views
You can try installing the dev version.
getk2.org/assets/get/

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9 years 2 weeks ago #147378 by Victoria
Replied by Victoria on topic Can't show author's name in item views
Should I install it over existing K2?
I plan to launch the site soon, can I keep this version on the live site?
Thanks.

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9 years 2 weeks ago - 9 years 2 weeks ago #147397 by Victoria
Replied by Victoria on topic Can't show author's name in item views
I just installed the dev version over existing K2 and create a new category and a new item, the author's name is still not shown.
I have to find a way to solve this, your further support will be appreciated. Thanks.
Last edit: 9 years 2 weeks ago by Victoria.

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