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Comments Function not Working

  • Danielle Robertson
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8 years 11 months ago #148743 by Danielle Robertson
Comments Function not Working was created by Danielle Robertson
Hoping someone can assist with this. I have a website that has K2 installed. It needs the comments function but only for registered users. However, when you register and activate your account, there is no box to actually add any comments. I have checked all the settings and can't see any issues.

Can anyone help?

equalaccess.org.au/index.php/news/item/3-the-quran

Thanks!!

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  • Krikor Boghossian
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8 years 11 months ago #148763 by Krikor Boghossian
Replied by Krikor Boghossian on topic Comments Function not Working
Hello Danielle,

After you log in, check the url with the default template
equalaccess.org.au/index.php/news/item/3-the-quran?template=protostar

If the form is shown properly, then it is a template issue. You should address this issue to the template's developer.

If not, please share some dummy credentials so I can take a look.

JoomlaWorks Support Team
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  • Danielle Robertson
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8 years 11 months ago #148782 by Danielle Robertson
Replied by Danielle Robertson on topic Comments Function not Working
Hi Krikor. Thanks for that. I tested it with Protostar and it does the same thing. Here are some login details for you to have a look.


Part of the message is hidden for the guests. Please log in or register to see it.


Thanks for that!!
Danielle

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  • Krikor Boghossian
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8 years 11 months ago #148805 by Krikor Boghossian
Replied by Krikor Boghossian on topic Comments Function not Working
I keep getting: Username and password do not match or you do not have an account yet.

In the meanwhile, you check with the template's dev to see if this is a known template error.

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