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Solved: White page when saving

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Ralf Roppelt
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9 years 1 month ago - 9 years 1 month ago #151671 by Ralf Roppelt

Solved: White page when saving was created by Ralf Roppelt

When I save an article I get a white page. The content of the text is updated, but not the attachments. I must then reload the page and get out in the article view.

Last edit: 9 years 1 month ago by Ralf Roppelt. Reason: Solved

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Lefteris
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9 years 1 month ago #151677 by Lefteris

Replied by Lefteris on topic White page when saving

Hi,

Set error reporting to maximum under Joomla configuration and you should get an error message instead of a white page.

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Krikor Boghossian
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9 years 1 month ago #151679 by Krikor Boghossian

Replied by Krikor Boghossian on topic White page when saving

Hello,

A white page indicates a PHP error. Enable error reporting from your site's global configuration to see the actual error.

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Ralf Roppelt
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9 years 1 month ago #151682 by Ralf Roppelt

Replied by Ralf Roppelt on topic White page when saving

I now have the error message, but my good is nothing because I do not use this extension.
com_j2store / mycart / addtocart.php on line 21
Is indeed a basic function of K2. Should I uninstall the "Store" module ?

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Ralf Roppelt
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9 years 1 month ago #151683 by Ralf Roppelt

Replied by Ralf Roppelt on topic White page when saving

Sorry, I have never before engaged in. Where can I find the correct error log file?

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Krikor Boghossian
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9 years 1 month ago #151685 by Krikor Boghossian

Replied by Krikor Boghossian on topic White page when saving

If you are not using J2 Store, you can uninstall it.
I would recommend letting the J2 Store devs know about this beforehand.

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Ralf Roppelt
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9 years 1 month ago #151688 by Ralf Roppelt

Replied by Ralf Roppelt on topic White page when saving

I disabled jstore, unfortunately, the problem is still the same. The memory I have a maximum of what I am getting from the provider also has not helped. Iam clueless as it has so recently workd. Any hint!

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Ralf Roppelt
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9 years 1 month ago #151695 by Ralf Roppelt

Replied by Ralf Roppelt on topic Solved: White page when saving

Force memory limit (in MB) for image processing
changed in the k2 settings to 16MB. The page is Loading now after saving again. Thanks for your help.

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Krikor Boghossian
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9 years 1 month ago #151703 by Krikor Boghossian

Replied by Krikor Boghossian on topic Solved: White page when saving

You 're welcome Ralf.

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