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Problem with Update K2 to 2.7.0
- Melanie König-Effenberger
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8 years 5 months ago #153244
by Melanie König-Effenberger
Problem with Update K2 to 2.7.0 was created by Melanie König-Effenberger
Hello,
I have a problem with update K2 to 2.7.0
JFolder: :delete: Could not create folder. Path: .../components/com_k2/js
JFolder: :delete: Could not create folder. Path: .../components/com_k2/sef_ext
Copy file failed
I have already checked the path - it is correct.
Perhabs somebody has the same problem and could help me please?
Regards,
Melanie
I have a problem with update K2 to 2.7.0
JFolder: :delete: Could not create folder. Path: .../components/com_k2/js
JFolder: :delete: Could not create folder. Path: .../components/com_k2/sef_ext
Copy file failed
I have already checked the path - it is correct.
Perhabs somebody has the same problem and could help me please?
Regards,
Melanie
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- Krikor Boghossian
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8 years 5 months ago #153259
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0
Hello,
It is most likely related to a permissions issue.
Right permissions on all joomla sites are:
755 for folders
644 for files
You can use chmod or an extension like Admin Tools to correct them.
It is most likely related to a permissions issue.
Right permissions on all joomla sites are:
755 for folders
644 for files
You can use chmod or an extension like Admin Tools to correct them.
JoomlaWorks Support Team
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- Melanie König-Effenberger
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8 years 5 months ago #153262
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
Hi Krikor,
I have checked the rights - everything correct. I have tried it also with changing the rights for K2 to 777. It doesn't work.
All other extension updates works only K2, that don't like the update from 2.6.9 to 2.7.0 :(
Perhabs you have one more indication concering my problem...
Regards,
Melanie
I have checked the rights - everything correct. I have tried it also with changing the rights for K2 to 777. It doesn't work.
All other extension updates works only K2, that don't like the update from 2.6.9 to 2.7.0 :(
Perhabs you have one more indication concering my problem...
Regards,
Melanie
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- Krikor Boghossian
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8 years 5 months ago #153268
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0
There may be still remains of a previous installation.
Can you clear your site's /tmp folder and try again?
Can you clear your site's /tmp folder and try again?
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- Melanie König-Effenberger
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8 years 5 months ago #153273
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
Cleared /tmp folder and tried it again.
The following warning:
JFolder: :delete: Path is no folder! Path: .../components/com_k2/js
JFolder: :delete: Path is no folder! Path: .../components/com_k2/sef_ext
Copy file failed
The following warning:
JFolder: :delete: Path is no folder! Path: .../components/com_k2/js
JFolder: :delete: Path is no folder! Path: .../components/com_k2/sef_ext
Copy file failed
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8 years 5 months ago #153278
by JoomlaWorks Support Team
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Replied by JoomlaWorks Support Team on topic Problem with Update K2 to 2.7.0
Hello,
- Check that you have setup the correct paths at the configuration settings of your Joomla installation.
- If you have FTP Settings to Yes check that your login credentials are correct.
- Beside the update issue do have the same behaviour when you upload files or installing other extensions ?
- Check that you have setup the correct paths at the configuration settings of your Joomla installation.
- If you have FTP Settings to Yes check that your login credentials are correct.
- Beside the update issue do have the same behaviour when you upload files or installing other extensions ?
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8 years 5 months ago #153280
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
Hi,
No. 1: check within the configuration it is correct
No. 2: FTP Settings are not activated
No. 3: No, there are no problems with uploading files or installing other extensions. Only K2. That don't want.
No. 1: check within the configuration it is correct
No. 2: FTP Settings are not activated
No. 3: No, there are no problems with uploading files or installing other extensions. Only K2. That don't want.
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8 years 5 months ago #153288
by JoomlaWorks Support Team
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Replied by JoomlaWorks Support Team on topic Problem with Update K2 to 2.7.0
Did you try to install K2 2.7.0 normally through the Joomla installation manager ?
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- Melanie König-Effenberger
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8 years 5 months ago #153302
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
If tried it
-from Webinstaller
-from package
and from folder
always the same warning
-from Webinstaller
-from package
and from folder
always the same warning
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- Krikor Boghossian
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8 years 5 months ago #153333
by Krikor Boghossian
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Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0
Are you using any 3rd party K2 extensions?
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