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Problem with Update K2 to 2.7.0

Melanie König-Effenberger
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8 years 5 months ago #153339 by Melanie König-Effenberger

Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0

What? 3rd party K2 extensions?
I don't know what you mean exactly - perhaps: German (Germany) language pack for K2 from getk2.org
This extension we use to your K2 extension.

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Krikor Boghossian
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8 years 5 months ago #153381 by Krikor Boghossian

Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0

Just tried with a fresh installation, no issue what so ever.
Have you looked at your error_log for any PHP errors?

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Melanie König-Effenberger
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8 years 5 months ago #153398 by Melanie König-Effenberger

Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0

No error_log for PHP
I have tried it already to install complete new, that works. Deinstall old version and upload new one.
But then my complete work is distroyed and therefore I want to find a solution which saves all data and adjustment.

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Krikor Boghossian
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8 years 5 months ago #153408 by Krikor Boghossian

Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0

Yeah, that will not work obviously.
getk2.org/downloads/?f=K2_v2.6.9.zip

Can you reinstall 2.6.9 and then try updating?

PS. Backup first.

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Melanie König-Effenberger
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8 years 5 months ago #153438 by Melanie König-Effenberger

Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0

Hi, unfortunately it doesn't work. Following waring: Copy file failed
I don't understand why... It's crazy... Do you have any more idea? I become desperate...
Do you have the K2 version 2.6.8, perhabs it works with that version.

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Krikor Boghossian
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8 years 5 months ago #153476 by Krikor Boghossian

Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0

If 2.6.9 and 2.7 are not working then chances are that other versions will not work as well.

Have you contacted your hosting provider about any potential issues on your setup?

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Melanie König-Effenberger
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8 years 5 months ago #153545 by Melanie König-Effenberger

Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0

Is PHP 5.6 enough for installation?

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Krikor Boghossian
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8 years 5 months ago #153551 by Krikor Boghossian

Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0

Of course.

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burnyourears
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8 years 5 months ago #153817 by burnyourears

Replied by burnyourears on topic Problem with Update K2 to 2.7.0

Hi, I have exact the same problems on my site - the same errors, even if I try to install the old version 2.6.9 again.

Is there any solution so far? Would it be possible just to overwrite the files via FTP with version 2.7.0 or would it be a bad idea?

Thanks in advance!

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Krikor Boghossian
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8 years 5 months ago #153819 by Krikor Boghossian

Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0

FTP is not really secure, a temporary loss in connectivity and your site will suffer.

I would suggest the following:
a) Refer this issue to your hosting provider, in case there is a setup issue
b) If you plan to use FTP, backup (I cannot stress this enough) and try this method in a local environment first because it might lead to unexpected results.

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