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Error 500 when to download attachment

  • Abdulaziz Mierza
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8 years 4 months ago - 8 years 4 months ago #154214 by Abdulaziz Mierza
Error 500 when to download attachment was created by Abdulaziz Mierza
Hi,
I have issue that when i try to download in frontend the attach file its give error 500 :

"The kwt.education page isn’t working

kwt.education is currently unable to handle this request.
HTTP ERROR 500"

But when i try to download from backend the file is download with no issue.

This issue start suddenly and before i can download any attachment, almost i don't modified any thing with my website.
I try to turn off Joomla SEF and the issue also not solve it.
Last edit: 8 years 4 months ago by Abdulaziz Mierza.

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  • Krikor Boghossian
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8 years 4 months ago #154233 by Krikor Boghossian
Replied by Krikor Boghossian on topic Error 500 when to download attachment
Hello,

500 is a generic error, can you enable error reporting and set it development (global configuration options) to see the actual issue?

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  • Abdulaziz Mierza
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8 years 4 months ago #154284 by Abdulaziz Mierza
Replied by Abdulaziz Mierza on topic Error 500 when to download attachment
Hi Krikor,
Thanks for your response
This the error

Fatal error: Cannot redeclare class K2ModelItem in /public_html/administrator/components/com_k2/models/item.php on line 1375

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8 years 4 months ago #154285 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Error 500 when to download attachment
Hello,
Check if there is any K2 plugin enabled that might be responsible for this conflict.

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  • Abdulaziz Mierza
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8 years 4 months ago #154296 by Abdulaziz Mierza
Replied by Abdulaziz Mierza on topic Error 500 when to download attachment
Hi Teo,
i disable the plugin but still the issue not fix

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8 years 4 months ago #154312 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Error 500 when to download attachment
Can you provide a list with all the K2 type plugins installed at your site ?

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  • Abdulaziz Mierza
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8 years 4 months ago #154348 by Abdulaziz Mierza
Replied by Abdulaziz Mierza on topic Error 500 when to download attachment
Hi Teo,
Sure :
1-Smart Search - K2 (Disabled)
2-Josetta - K2 Categories (Enabled)
3-Josetta - K2 Items (Enabled)
4-Open Graph - K2 (Disabled)
5-Search - K2 (Enabled)
6-Social Profiles - K2 (Disabled)
7-System - Widgetkit K2 (Enabled)
8-System - K2 (Enabled)
9-User - K2 (Enabled)

My Joomla is 3.4

I try to disable all except "System - K2" and not fix the issue

Best Regards,
Abdulaziz Mierza

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8 years 4 months ago #154372 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Error 500 when to download attachment
Can you attach your /public_html/administrator/components/com_k2/models/item.php file ?

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  • Abdulaziz Mierza
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8 years 4 months ago #154384 by Abdulaziz Mierza
Replied by Abdulaziz Mierza on topic Error 500 when to download attachment
Hi Teo,
Sure i attached in url : kwt.education/item.zip
I can't attach the file from forum

Note:
I want to inform you that i can download attachment from backend but i can't download it from frontend

Best Regards,
Abdulaziz

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