Hi,

I'm having an issue uploading images in my K2 items. It selects the image and then when I click save, it starts to save, but hangs at blank white screen. When I reload the page, nothing happens. The image is not uploaded either.

I tried following the instructions @ www.joomlaworks.net/forum/k2-en/45116-solved-image-upload-error-k2-7-and-j3-5

But no success. I'm not sure if my scenario is slightly different to the others.

I'm using J 3.5.1 and K2 2.7.0, PHP 5.5.36

Hope that's sufficient information. Thank you. Any assistance is much appreciated.

Best wishes,
Sathesh.

Hello Sathesh,

Indeed your scenario is completely different.
A white screen indicates a PHP error. Enable error reporting from the site's global global configuration to see the actual error.

Hi Krikor,

This was the error I got when I turned on error reporting:

Fatal error: Maximum execution time of 30 seconds exceeded in /home/brahmakumaris/public_html/administrator/components/com_k2/lib/class.upload.php on line 5028

I've tried increasing. the max_execution_time as you suggested (www.joomlaworks.net/forum/k2-en/40397-solved-upload-images-in-article). I tried doing it in php.ini, but no difference. I've asked my hosting company to increase it. Let's see if that helps. Thank you.


Best wishes,
Sathesh.

Depending on the setup sometimes values on the php.ini might be ignored. You did good on letting your hosting provider know.

Thank you, Krikor. As advised, changed the max execution time to 60secs and problem resolved!!!!

Thank you very much!

Best wishes,
Sathesh.

You 're welcome Sathesh :)