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500 error on K2 items

  • Filip Hradil
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8 years 3 months ago #155583 by Filip Hradil
500 error on K2 items was created by Filip Hradil
Hello!


I need your help guys..

I enabled conservative caching on my Joomla website due to very slow loading speed.

It reduced loading time from 5 to 2 seconds. But I am getting 500 error on all K2 pages (for example: any link on this page: elody.cz/clanky get 500 error because it is links to K2 modules)

I enabled Joomla cache plugin, I cleared all cache on Joomla website. Joomla updated, k2 updated

WEIRDNESS: When I delete cache and before visiting any other page I visit K2, the current article what I visited works. But any other does not work...

Any suggestions please? Filip

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  • Krikor Boghossian
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8 years 3 months ago #155584 by Krikor Boghossian
Replied by Krikor Boghossian on topic 500 error on K2 items
500 errors indicate a PHP server side error.
However it is a generic error code, please enable error reporting from Joomla!'s global configuration in order to see the actual issue.

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  • Filip Hradil
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8 years 3 months ago #155597 by Filip Hradil
Replied by Filip Hradil on topic 500 error on K2 items
So I did it and I get this error:

Call to undefined function hikashop_get() in /data/web/virtuals/93721/virtual/www/domains/elody.cz/tmp/htmldZc4uj on line 5

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  • Krikor Boghossian
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8 years 3 months ago #155600 by Krikor Boghossian
Replied by Krikor Boghossian on topic 500 error on K2 items
This is an error related to hikashop. The error is being generated by a cache file.

Try clearing your cache. If that does not work, then you need to address this issue to hikashop's devs or the template's dev if you are not using hikashop.

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