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Can't Edit Item

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WebDev
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7 years 1 week ago #165349 by WebDev

Can't Edit Item was created by WebDev

Hi
I am having an issue that when a super user edits an item a different super user is then unable to access the item. The item is not locked ie there is no lock icon. The item simply will not open. The colour of the item name is different and it looks locked as the text is darker without a hover effect.
Could you please urgently advise?

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Krikor Boghossian
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7 years 1 week ago #165359 by Krikor Boghossian

Replied by Krikor Boghossian on topic Can't Edit Item

Hello,

You need to use Joomla!'s check in tool.
Keep in mind that all other users will be thrown out of the items they are editing.

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WebDev
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7 years 1 week ago #165362 by WebDev

Replied by WebDev on topic Can't Edit Item

this does not help - as I said - the item is not being edited at that time by another user. It has already been edited and saved by another user and after that no one else can edit the item.

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Krikor Boghossian
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7 years 1 week ago #165402 by Krikor Boghossian

Replied by Krikor Boghossian on topic Can't Edit Item

This is a Joomla!"s feature. If an item or article is not closed and the browser's back button is being used, then it becomes locked.
You need to use the check in tool.

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WebDev
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7 years 1 week ago #165406 by WebDev

Replied by WebDev on topic Can't Edit Item

the checkin is not working - there is no lock being displayed next to the item - the item simply can not be opened??

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Krikor Boghossian
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7 years 5 days ago #165471 by Krikor Boghossian

Replied by Krikor Boghossian on topic Can't Edit Item

Is it accessible through the frontend?
Have you tried repairing your db's tables?

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WebDev
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6 years 11 months ago #165625 by WebDev

Replied by WebDev on topic Can't Edit Item

I am still having issues with this - do you have any other options for resolving?

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WebDev
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6 years 11 months ago #165627 by WebDev

Replied by WebDev on topic Can't Edit Item

also just to answer your previous question - no the item can not be edited from the front end. Other articles which are not locked can be edited from the front end however when this issue happens the article can not be edited from the front end.

I would like to supply you with a screenshot privately so I can show you the issue.

please advise

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Nadal Kumar
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6 years 11 months ago #165629 by Nadal Kumar

Replied by Nadal Kumar on topic Can't Edit Item

Krikor wrote: Have you tried repairing your db's tables?

It's very likely that the error is database related as @Krikor stated. Use your web hosting control panel's database repair function. Also check if you have duplicate aliases stored in the trash, and empty all items in the trash.

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Krikor Boghossian
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6 years 11 months ago #165666 by Krikor Boghossian

Replied by Krikor Boghossian on topic Can't Edit Item

Apart from phpMyAdmin, Admin Tools can be used for repairing db's tables.

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