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K2 problem after update

  • Chris
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6 years 10 months ago #166092 by Chris
K2 problem after update was created by Chris
Hi,

I've made the following updates:
1. php version to 7.1.12
2. Joomla to 3.8.3
3. K2 --> latest version via joomla admin ui

I face a problem: When i try to add a new item, "Publishing & Metadata" and "display settings" tabs are present, but when I click them, there is nothing in there.
The same problem occurs for "Image", "Image gallery", "Media", "extra fields", 'attachments" tabs.
How can I solve it?

Happy New Year
Chris

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6 years 10 months ago #166093 by william white
Replied by william white on topic K2 problem after update
First, do you have backup pre upgrade?
Have you set error reporting to max to see if any errors will show?
I would download the install package from getk2.org or github master and install over top to see if that may fix it

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6 years 10 months ago #166098 by Bernard
Replied by Bernard on topic K2 problem after update
I'm as well here for the same reason. I did a fresh install using the download from the main site, which causes the k2 items and categories not to show up, but I can still use other features to link and display them on the home page. Any idea if the devs are aware?

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  • Chris
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6 years 10 months ago #166100 by Chris
Replied by Chris on topic K2 problem after update
Hi William,

Yew I have backup.
After setting error reporting to max, I get the following errors
Notice: Undefined variable: path in [site path] /administrator/components/com_jce/models/editor.php on line 911
Notice: Undefined variable: path in [site path] /administrator/components/com_jce/models/editor.php on line 912
Notice: Undefined variable: path in [site path] /administrator/components/com_jce/models/editor.php on line 921

After checking the file I have
911 if (JFolder::exists($path)) {
912 $css = JFolder::files($path, '(base|core|theme|template|template_css)\.(css|less)$', false, true);
913 }

and

920 // check for editor.css file
921 if (JFile::exists($path . '/editor.css')) {
922 $file = 'editor.css';
923 }

How I can fix it?
Thanks


william white wrote: First, do you have backup pre upgrade?
Have you set error reporting to max to see if any errors will show?
I would download the install package from getk2.org or github master and install over top to see if that may fix it

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  • Krikor Boghossian
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6 years 10 months ago #166109 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 problem after update
Hello,

Can you check under your browser's developer tools' console tab for any JS issues?

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6 years 10 months ago - 6 years 10 months ago #166112 by Chris
Replied by Chris on topic K2 problem after update
Hi Krikor,

I have the following errors
Error: Syntax error, unrecognized expression: [href=#metadata] jquery.min.js:2:12733
t</fa.error www.csipet.gr/media/jui/js/jquery.min.js:2:12733
t</fa.tokenize www.csipet.gr/media/jui/js/jquery.min.js:2:18783
t</fa.compile www.csipet.gr/media/jui/js/jquery.min.js:2:21417
t</fa.select www.csipet.gr/media/jui/js/jquery.min.js:2:22125
fa www.csipet.gr/media/jui/js/jquery.min.js:2:7320
t</fa.matches www.csipet.gr/media/jui/js/jquery.min.js:2:12062
n.filter www.csipet.gr/media/jui/js/jquery.min.js:2:23848
z www.csipet.gr/media/jui/js/jquery.min.js:2:23647
filter www.csipet.gr/media/jui/js/jquery.min.js:2:24258
<ανώνυμο> www.csipet.gr/media/k2/assets/js/k2.js:85:10
dispatch www.csipet.gr/media/jui/js/jquery.min.js:3:12392
add/r.handle www.csipet.gr/media/jui/js/jquery.min.js:3:9156


Error: Syntax error, unrecognized expression: [href=#itemViewOptions] jquery.min.js:2:12733
t</fa.error www.csipet.gr/media/jui/js/jquery.min.js:2:12733
t</fa.tokenize www.csipet.gr/media/jui/js/jquery.min.js:2:18783
t</fa.compile www.csipet.gr/media/jui/js/jquery.min.js:2:21417
t</fa.select www.csipet.gr/media/jui/js/jquery.min.js:2:22125
fa www.csipet.gr/media/jui/js/jquery.min.js:2:7320
t</fa.matches www.csipet.gr/media/jui/js/jquery.min.js:2:12062
n.filter www.csipet.gr/media/jui/js/jquery.min.js:2:23848
z www.csipet.gr/media/jui/js/jquery.min.js:2:23647
filter www.csipet.gr/media/jui/js/jquery.min.js:2:24258
<ανώνυμο> www.csipet.gr/media/k2/assets/js/k2.js:85:10
dispatch www.csipet.gr/media/jui/js/jquery.min.js:3:12392
add/r.handle www.csipet.gr/media/jui/js/jquery.min.js:3:9156

Krikor wrote: Hello,

Can you check under your browser's developer tools' console tab for any JS issues?

Last edit: 6 years 10 months ago by Chris.

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  • Krikor Boghossian
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6 years 10 months ago #166118 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 problem after update
Clear your browser's and Joomla's cache.
Then try disabling any other 3rd party K2 extensions (if you have any).

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  • Chris
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6 years 10 months ago #166127 by Chris
Replied by Chris on topic K2 problem after update
I cleared cache, the problem remains.

I use 3 3rd party plugins. The two of them are from Compojoom in order to communicate K2 with Hotspots. The other is a custom made plugin in order to communicate the site with a mobile app to send push notifications for every new K2 item.

I disabled the custom made plugin, the problem remains
I disabled Hotspot links - K2 plugin (it "connects" K2 categories with Hotspots categories), the problem remains
I disabled K2 - Hotspots plugin (it shows a Hotspots map in K2 Add new item Ui, and creates a hotspots point for every new K2 item) the problem is gone!
The strange thing is that the mentioned problem is only in the Backend. The frontend works ok.

Can you help?
Thanks in advance
Chris

P.S. The custom made plugin and the mobile app is made by my IT partner.

Krikor wrote: Clear your browser's and Joomla's cache.
Then try disabling any other 3rd party K2 extensions (if you have any).

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6 years 10 months ago #166135 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 problem after update
Nice to hear that you found the culprit.
You need to contact the extension's developer, let them know about the issue so they offer an update.

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