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Cache folder deleted from media/k2/items and images missing in k2 articles

  • Coder777
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6 years 8 months ago #166995 by Coder777
Hi

There are 2 issues here
1.Today suddenly found the cache folder from media/k2/items got deleted and all images from k2 articels got missing.
2.When trying to open and re-upload images there was another issue, the message says the image is saved but the image is not seen in the article.

Did someone faced a similar issue? I verified with php configuration and GD libraray is enabled too.
My k2 version is 2.7.1 and php is 7.0
Please update on this

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  • Krikor Boghossian
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6 years 8 months ago #167003 by Krikor Boghossian
Hello,

Is the folder present?
Does the folder contain an index.html file if it is empty?

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  • Coder777
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6 years 8 months ago - 6 years 8 months ago #167010 by Coder777
The folder was there but empty in that location and the new articles are creating now.. but all the existing images on articles are lost. anyway to retrieve them?
Last edit: 6 years 8 months ago by Coder777.

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  • Krikor Boghossian
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6 years 8 months ago #167036 by Krikor Boghossian
Unfortunately you need to either restore a backup or if this isn't an option you can look at github.com/rdeutz/rebuildK2imageCache

I cannot guarantee the success of the later.

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4 years 8 months ago #175037 by Esteban Romero
Did you know why cache folder was deleted??
Same problem in 20 Joomla websites!!!

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4 years 8 months ago #175043 by JoomlaWorks
Will this solve your issue if you post in multiple locations?

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