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media manager blank - plus cannot upload or browse for image

  • Thomas Phillips
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5 years 6 months ago #172028 by Thomas Phillips
I'm still looking for a fix for this? Any help really appreciated!

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5 years 6 months ago #172047 by JoomlaWorks
Try the 2.10 dev build uploaded just yesterday at: github.com/getk2/k2/archive/master.zip

A 500 error indicates a server issue. If the issue still occurs, it could be a third-party K2 plugin that is not up to date with PHP, K2 or Joomla.

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5 years 6 months ago #172050 by Thomas Phillips
Still showing the error - what is the best way of identifying the plugin?

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5 years 6 months ago - 5 years 6 months ago #172052 by JoomlaWorks
Disable all 3rd party system plugins that do not belong to Joomla or K2 and then check again that page. Then, start enabling each plugin one by one until you find which one breaks the output.

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Last edit: 5 years 6 months ago by JoomlaWorks.

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5 years 6 months ago #172065 by Thomas Phillips
I have tried that for "adminsitrator" extensions (is that correct i it is an error in the admin part of the site)

error still happening

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5 years 6 months ago #172066 by JoomlaWorks
Only modules are filtered for "site" and "administrator". You need to disable "Plugins" of "System" type.

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5 years 6 months ago #172067 by Thomas Phillips
there are very few non joomla and k2 plugins - I have disabled them as below - error still occuring!
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5 years 6 months ago #172071 by Thomas Phillips
the error seems to be related to image size - it now works with smaller images

even if the larger image is on the server already the error occurs

so looks like a k2 issue/server conflict

why such a unhelpful error though page ?

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5 years 6 months ago #172080 by JoomlaWorks
First off, the Media Manager in K2 is a third-party solution integrated into K2.

Secondly, the original error indicated broken JS in the Media Manager. If the issue is resolved, I doubt it's the image size (you'd probably get a limit error if reached). One of the plugins that you disabled allowed JS to function properly in the Media Manager.

In any case, clear your browser's console, visit the Media Manager and attempt to upload a "larger" image that you said previously error-ed and see what the console outputs.

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5 years 3 weeks ago #173459 by blue_Shift
thanks. the dev 2.10 fixed the issue for me.

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