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Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
- Shop America
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5 years 6 months ago #172011
by Shop America
Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found" was created by Shop America
We just updated Joomla, and now out K2 items are showing this:
shopamericatours.com/the-outlet-shoppes-at-oklahoma-city
HELP!
shopamericatours.com/the-outlet-shoppes-at-oklahoma-city
HELP!
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5 years 6 months ago #172012
by Shop America
Replied by Shop America on topic Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
We just restored the site to 3.9.5 and all is back working fine.
BE AWARE THERE IS A PROBLEM.
BE AWARE THERE IS A PROBLEM.
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5 years 6 months ago - 5 years 6 months ago #172013
by JoomlaWorks
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Replied by JoomlaWorks on topic Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
What was the problem exactly? Did you get a screenshot? Did you see any errors?
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Last edit: 5 years 6 months ago by JoomlaWorks.
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5 years 6 months ago #172015
by Shop America
Replied by Shop America on topic Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
No errors. Just delivered to a 404 page.
Also, on the K2 category page, images were missing.
But at least the items showed up.
Not so on a K2 item page.
Please do update when you've run this down.
We prefer to keep our Joomla version updated.
Also, on the K2 category page, images were missing.
But at least the items showed up.
Not so on a K2 item page.
Please do update when you've run this down.
We prefer to keep our Joomla version updated.
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5 years 6 months ago #172016
by JoomlaWorks
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Replied by JoomlaWorks on topic Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
No issues with Joomla 3.9.6 here. I'm currently working on finalizing K2 v2.10 to be exact and have been working on J3.9.6 since the day it was launched.
Make a backup of your site and upgrade again to J3.9.6. My guess is the update didn't go through properly the first time (it can happen for various reasons).
Make a backup of your site and upgrade again to J3.9.6. My guess is the update didn't go through properly the first time (it can happen for various reasons).
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5 years 6 months ago #172018
by Shop America
Replied by Shop America on topic Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
Done.
Now click the link in my original post.
Now click the link in my original post.
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5 years 6 months ago #172019
by Shop America
Replied by Shop America on topic Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
We hope you can work through this quickly.
Otherwise, we'll have to take it back again.
Otherwise, we'll have to take it back again.
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5 years 6 months ago #172020
by Shop America
Replied by Shop America on topic Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
Any news?
My client is getting antsy.
My client is getting antsy.
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5 years 6 months ago #172041
by JoomlaWorks
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Replied by JoomlaWorks on topic Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
The 404 may be a result of some other third-party extension breaking. I can confirm it's not K2.
To make sure, check set error reporting to maximum in Joomla's global configuration and/or check your error_log file (the location depends per server setup).
To make sure, check set error reporting to maximum in Joomla's global configuration and/or check your error_log file (the location depends per server setup).
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