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Unable to upload images to K2

  • Devdeep Ahuja
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4 years 8 months ago #175002 by Devdeep Ahuja
Unable to upload images to K2 was created by Devdeep Ahuja
As per the subject, I am unable to insert images into K2 articles. It was working previously but stopped since yesterday. It just gets redirected to administrator/index.php and leads to a white page with no errors. I am able to upload through the media manager, but still unable to insert images to K2 items.

Joomla 3.9.15 [Stable]
K2 2.10.2


Any pointers will be appreciated.

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4 years 8 months ago #175014 by JoomlaWorks
Replied by JoomlaWorks on topic Unable to upload images to K2
Switch error reporting to maximum in Joomla's Global Configuration and repeat the process. Note down any errors that appear.

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4 years 8 months ago #175024 by Devdeep Ahuja
Replied by Devdeep Ahuja on topic Unable to upload images to K2
Thanks, done that... still nothing... just white page..

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4 years 8 months ago #175025 by JoomlaWorks
Replied by JoomlaWorks on topic Unable to upload images to K2
Then perhaps some other extension is muting error reporting in the backend. Check system & content plugins, especially any third-party ones that interface with K2.

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4 years 8 months ago #175042 by Devdeep Ahuja
Replied by Devdeep Ahuja on topic Unable to upload images to K2
Thanks Fotis,

I have looked at the plugins and the only ones with K2 interface are Google Structured Data, Smart Search, Search and System. I have disabled Google Structured Data plugin, but no impact. I also disabled recaptcha and Optimize plugins but again no impact.
I turned on the error reporting in PHP settings as well, but no impact.
I looked at the errors in Cpanel, and the message in error log reads: No recent web server errors exist for your domain: xxxxxxxx.com

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4 years 8 months ago #175044 by JoomlaWorks
Replied by JoomlaWorks on topic Unable to upload images to K2
Plugins that could cause issues can also be in the content and system groups. E.g. one such plugin may not be compatible with the latest PHP version your hosting company uses.

In any case, it's really difficult to assist you without at least knowing of any PHP errors you might get.

If you can't spot the plugin that could cause that, I would recommend testing on a different hosting provider or on a local server in case it's some server issue.

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4 years 8 months ago #175047 by Devdeep Ahuja
Replied by Devdeep Ahuja on topic Unable to upload images to K2
I tried to unpublish different plugins and updated the template and it seems to have worked. I am now able to upload images. But still don't understand why errors were not being displayed. Anyhow, it seems to have worked for now.

Thanks for your quick responses.

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4 years 8 months ago #175048 by JoomlaWorks
Replied by JoomlaWorks on topic Unable to upload images to K2
Cause the plugin that was causing issues may have also muted errors with error_reporting(0). Simple.

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