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[Solved] First Thumbnail Blank?

  • shardnzl
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13 years 4 months ago - 13 years 4 months ago #42324 by shardnzl
[Solved] First Thumbnail Blank? was created by shardnzl
Hi all, love simple gallery pro and use it with k2mart. Couple of issues though - If i add a zip file with two images, the 1st thumbnail is blank. 80 wide x 120 height is my thumbnail setting with "smart thubnails on" and the 2nd thubnail is always correct but the first one is always blank - its almost as though its just grabbed the first 80x120 square from the top left of my image. Secondly I am seeing lots of calls to the jommlaworks ads server even though i paid for this (but iam not too worried at the moment cause its still on a test server so maybe the license is havign trouble authenticating). Would appreciate a solution if this rings any bells else i'll rewrite the smart calculation.

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13 years 4 months ago #42325 by Katia
Replied by Katia on topic Re: First Thumbnail Blank?
A link to your gallery please.

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13 years 4 months ago - 13 years 4 months ago #42326 by shardnzl
Replied by shardnzl on topic Re: First Thumbnail Blank?
smono.zoomroom.co.nz/index.php?option=com_k2&view=item&id=34:washed-chino-cap-six-panel&Itemid=18

Not sure if its publically open as it's on a test server, but I think I opened it up for the client from memory. As you can see the first thumbnail is blank :-)

demo.ibdg.co.nz/test/08-42-08.jpg

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13 years 4 months ago #42327 by Katia
Replied by Katia on topic Re: First Thumbnail Blank?
Rename your images avoiding special characters like %, caps, slashes etc. After you do that remember to clean your cache.

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13 years 4 months ago #42328 by shardnzl
Replied by shardnzl on topic Re: First Thumbnail Blank?
Thank you very much! - awesome support. Fixed the problem immediately.  :)

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