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Where is my product (seriously) ?

  • Patrick Burkert
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13 years 4 months ago #42594 by Patrick Burkert
Where is my product (seriously) ? was created by Patrick Burkert
Hello JoomlaWorks,

I orderd yesterday Simple Slide Show Pro and payed with paypal the 12 €, but I didn't get the download link. Even the order site with the order number and emailaddress didn't work.

So I made all the steps you describe in the support for cases like that (check spam, send you the paypal confirmation, etc.) and even had email contact with Katia from the team with the notice that it is very important to have the Simple Slide Show right away, because we were working on a blog entry and were running out of time.

And nothing happend. Katia even didn't answer my emails, didn't get the link yet and my money is gone. Your support is just disrespectful and I want my money back or finally the product I payed 12 € for!

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13 years 4 months ago #42595 by Katia
Replied by Katia on topic Re: Where is my product (seriously) ?
We have already sent you a download link for the product...

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