Hello
I just purchased the simple gallery pro. It installled just fine, I enabled it afterwards. I zip the jpg. images and load them through the k2 items. but I get this error, in the items frontend and backend;:
There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery PRO plugin tags exists and contains valid image files. The plugin could not locate the folder: media/k2/galleries/28

the folder exists and contains the images

I also dont know if the authorization has any thing to to about it, how do I do this
thanks
juan

Could you provide me a link to your gallery page please?

hello
this is the link to one gallery
www.criaderoaristogatos.com/gatos/gatos-persas/hembras-reproductoras/item/28-persa-molly.html
thank you

Are you sure that SIG PRO (make sure that you use 2.5.5 version) is enabled?

I have the latest version2.5.5, I enabled the plugin from the start. Its not working, it shows the same message both in the item front and backend.
There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery PRO plugin tags exists and contains valid image files. The plugin could not locate the folder: media/k2/galleries/28
please help. its important.
juan torres

Check your permissions please.

Hello Katia
I did this " Please install Admin Tools from www.akeebabackup.com/ in order to fix your permissions as they should be and then reinstal the extension" I fixed the permissions for the cache folder and the media folder( from 755 to 777) but I still get this message both in the front and backend:
There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery PRO plugin tags exists and contains valid image files. The plugin could not locate the folder: media/k2/galleries/28
I installed it, uninstalled it, enabled it, installed the new 2.5.6 v again, I tried changing the root folder for image galleries to :media/k2/galleries, tried everything you have told me.
I purchased this because you guys said that it was the easiest way to integrate with k2 but so far that hasnt happened. Is there any other way you could help me, is there any other thing I can try or was that it???
this is a link to a page in my site where I get the mistake www.criaderoaristogatos.com/gatos/gatos-persas/hembras-reproductoras/item/28-persa-molly.html
thank you
Juan Torres

Could you pm me access to your super admin please so as to check out your issue?

Hello Katia
I just send you a PM with the info.
Than you very much for your help
juan torres
medellin, colombia

Hello katia
Did you receive my pm with the info a few days ago??
juan torres

Hello Katia
The issue was resolved.
Thank you very much for your help
Juan Torres

This error is because you upload the images .zip in K2 before configuring the plugin
Root folder for image galleries -> media/k2/galleries
If you do not do this before you will have error
To correct go to the image folder on the server: root/media/k2/galleries -> delete image folder you uploaded
Then go to the item you have upload image on k2, click on Image gallery tab, click in check-box for delete and click apply or save
Now upload zip image forder and save. That is it.

Hello
I just purchased the simple gallery pro. It installled just fine, I enabled it afterwards. I zip the jpg. images and load them through the k2 items. but I get this error, in the items frontend and backend;:
There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery PRO plugin tags exists and contains valid image files. The plugin could not locate the folder: media/k2/galleries/28

the folder exists and contains the images

I also dont know if the authorization has any thing to to about it, how do I do this
thanks
juan

@tonicosta,
not always. This may be the solution in some cases.