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Thumbnails not displaying (fastCGI/Apache Module)

  • Nexicom
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13 years 2 months ago #43647 by Nexicom
I have been having an issue with one of my clients. The thumbnails for this SIGPro don't display until I change how PHP is running. I switch it to fastCGI Application then back to Apache Module. After a day or so the thumbnails stop displaying again. I do the same method to fix it again.

There are no errors in the error_log file. Here is the source code that is generated when the thumbnails are not displaying:
<div class="article-content">
<p><strong><span style="color: #993300;">Colour samples are shown on oak and are as accurately reproduced as possible. Colours vary based on application technique, wood type and lighting conditions. Always test stains on spare pieces of the wood that you will be staining. Sample wood colour chips are available upon request.</span></strong></p>

<h1>Fast Dry Pigmented Wiping Stains</h1>

<p>

<!-- JoomlaWorks "Simple Image Gallery PRO" Plugin (v2.0.5) starts here -->
<ul id="sigbbd48840fc" class="sig-container"><li class="sig-clr">&nbsp;</li></ul>
<!-- JoomlaWorks "Simple Image Gallery PRO" Plugin (v2.0.5) ends here -->


 

<!-- JoomlaWorks "Simple Image Gallery PRO" Plugin (v2.0.5) starts here -->
<ul id="sig361161e8be" class="sig-container"><li class="sig-clr">&nbsp;</li></ul>
<!-- JoomlaWorks "Simple Image Gallery PRO" Plugin (v2.0.5) ends here -->

</p>

<h1>Water Based Wiping Stains</h1>

<p>

<!-- JoomlaWorks "Simple Image Gallery PRO" Plugin (v2.0.5) starts here -->
<ul id="sig58b11ee254" class="sig-container"><li class="sig-clr">&nbsp;</li></ul>
<!-- JoomlaWorks "Simple Image Gallery PRO" Plugin (v2.0.5) ends here -->

</p>

<h1>Non Grain Raising Stains</h1>

<!-- JoomlaWorks "Simple Image Gallery PRO" Plugin (v2.0.5) starts here -->
<ul id="sigf7a0cac824" class="sig-container"><li class="sig-clr">&nbsp;</li></ul>
<!-- JoomlaWorks "Simple Image Gallery PRO" Plugin (v2.0.5) ends here -->

</div>

Any help would be appreciated.

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  • Nexicom
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13 years 2 months ago #43648 by Nexicom
Ok this is strange. Switching to fastCGI Application and back to Apache Module was working temporarily for the past week. This morning it didn't work. I have looked at all the other topics I could find that would apply and nothing seems to be working.

The version of PHP on the server is 5.3.3.

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13 years 2 months ago #43649 by Katia
Could you provide us with a link to your site please?

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13 years 2 months ago #43650 by Nexicom

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13 years 2 months ago #43651 by Katia
Please upgrade to the latest SIG PRO version 2.5.6.

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