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[Solved] "There was a problem rendering your image gallery" after plugin upgrade

  • Rachel De Barros
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12 years 9 months ago - 12 years 9 months ago #47251 by Rachel De Barros
Hi all,

I recently upgraded my Joomla 1.7 site to 2.5 including all extensions used on the site. I noticed that after the upgrade my SIG PRO stopped working and I get the following message:

There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder: images/stories/bestof/events/2012-phillyautoshow

I was using 2.5.6 and upgraded to 2.5.7 hoping that would fix the issue but I'm still having the same problem with the latest release.

As a test I set all folder & file permissions to 777 to see if it was a permissions issue but that did nothing.

I've seen a few posts about this but no solution yet.

Hopefully someone can point me in the right direction.

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12 years 9 months ago #47252 by Katia
Please install Admin Tools from www.akeebabackup.com/ in order to fix your permissions as they should be and then reinstall the extension.

JoomlaWorks Support Team
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  • Rachel De Barros
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12 years 9 months ago #47253 by Rachel De Barros
That did it - thanks!

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