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sigpro not working in k2 - getting error message

  • Nick Coughlin
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12 years 8 months ago #47362 by Nick Coughlin
I am getting the following error message after uploading a zip file in the image gallery tab in K2:

There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder: media/k2/galleries/24


In the plugin settings I have the root folder for image galleries set to: media/k2/galleries

Can someone let me know what I'm doing wrong?

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12 years 8 months ago #47363 by Katia
Make sure that you have both k2 and SIG PRO latest versions.
If the problem remains pm me access to backend please.

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12 years 3 months ago #47364 by tonicosta
This error is because you upload the images .zip in K2 before configuring the plugin
Root folder for image galleries -> media/k2/galleries
If you do not do this before you will have error
To correct go to the image folder on the server: root/media/k2/galleries -> delete image folder you uploaded
Then go to the item you have upload image on k2, click on Image gallery tab, click in check-box for delete and click apply or save
Now upload zip image forder and save. That is it.

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12 years 3 months ago #47365 by Katia
@tonicosta,
not always. This may be the solution in some cases.

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