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Can't upload images after upgrade

  • Sean Parr
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12 years 8 months ago #47451 by Sean Parr
Can't upload images after upgrade was created by Sean Parr
I upgraded but now I can now longer upload a zip file. It just times out and corrupts the K2 item to the point that it must be deleted.

When I try to use the Flickr option I get "There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder:"

Please help ASAP

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12 years 8 months ago #47452 by Katia
Replied by Katia on topic Re: Can't upload images after upgrade
Check your permissions please.

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  • Sean Parr
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12 years 8 months ago #47453 by Sean Parr
Replied by Sean Parr on topic Re: Can't upload images after upgrade
I'm fairly certain that I have the permissions set correctly. Can you please take a look?

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12 years 8 months ago #47454 by Katia
Replied by Katia on topic Re: Can't upload images after upgrade
Pm me access to your backend please.

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12 years 3 months ago #47455 by tonicosta
Replied by tonicosta on topic Re: Can't upload images after upgrade
This error is because you upload the images .zip in K2 before configuring the plugin
Root folder for image galleries -> media/k2/galleries
If you do not do this before you will have error
To correct go to the image folder on the server: root/media/k2/galleries -> delete image folder you uploaded
Then go to the item you have upload image on k2, click on Image gallery tab, click in check-box for delete and click apply or save
Now upload zip image forder and save. That is it.

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12 years 3 months ago #47456 by Katia
Replied by Katia on topic Re: Can't upload images after upgrade
@tonicosta,
not always. This may be the solution in some cases.

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