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COMMUNITY FORUM
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
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Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.
Upgrade ERROR
- kitlas
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12 years 8 months ago #50152
by kitlas
Upgrade ERROR was created by kitlas
I just downloaded the latest pro version plg_jw_sigpro-v2.5.8_j1.5-2.5 and get this error
It was not possible to copy the selected file.
JInstaller::install: Failed to copy file: /home/wigit/public_html/tmp/install_503bc28a67dd7/jw_sigpro.php to /home/wigit/public_html/plugins/content/jw_sigpro.php
It was not possible to copy the selected file.
JInstaller::install: Failed to copy file: /home/wigit/public_html/tmp/install_503bc28a67dd7/jw_sigpro.php to /home/wigit/public_html/plugins/content/jw_sigpro.php
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- Katia
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12 years 8 months ago #50153
by Katia
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Katia on topic Re: Upgrade ERROR
It's a permissions issue. Either use the free "Admin Tools" from akeebabackup.com to fix permissions or consult your hosting company. The first is obviously faster. :)
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- kitlas
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12 years 8 months ago #50154
by kitlas
Replied by kitlas on topic Re: Upgrade ERROR
so...what folder/file permissions need to be fixed and what should the respective permissions be set to?
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12 years 7 months ago #50155
by Katia
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Katia on topic Re: Upgrade ERROR
Check SIG PRO documentation please.
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12 years 7 months ago #50156
by kitlas
Replied by kitlas on topic Re: Upgrade ERROR
I ma pulling my hair out trying to figure this out. Everything look OK but obviously isn't. Can you take a look using the credentials i gave you for the 'Re: Upgrade ERROR' issue?
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12 years 7 months ago #50157
by Katia
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Replied by Katia on topic Re: Upgrade ERROR
Right permissions on all joomla sites:
755 for folders
644 for files
755 for folders
644 for files
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12 years 7 months ago #50158
by kitlas
Replied by kitlas on topic Re: Upgrade ERROR
As you can clearly see, the issue is not permissions. Please...i really want to get this paid plugin working.
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12 years 7 months ago #50159
by Katia
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Replied by Katia on topic Re: Upgrade ERROR
Pm me access to your backend as super admin please.
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