Keyword
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

Upgrade ERROR

  • kitlas
  • kitlas's Avatar Topic Author
  • Offline
  • New Member
More
12 years 8 months ago #50152 by kitlas
Upgrade ERROR was created by kitlas
I just downloaded the latest pro version plg_jw_sigpro-v2.5.8_j1.5-2.5 and get this error

        It was not possible to copy the selected file.
        JInstaller::install: Failed to copy file: /home/wigit/public_html/tmp/install_503bc28a67dd7/jw_sigpro.php to /home/wigit/public_html/plugins/content/jw_sigpro.php

Please Log in or Create an account to join the conversation.

More
12 years 8 months ago #50153 by Katia
Replied by Katia on topic Re: Upgrade ERROR
It's a permissions issue. Either use the free "Admin Tools" from akeebabackup.com to fix permissions or consult your hosting company. The first is obviously faster. :)

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • kitlas
  • kitlas's Avatar Topic Author
  • Offline
  • New Member
More
12 years 8 months ago #50154 by kitlas
Replied by kitlas on topic Re: Upgrade ERROR
so...what folder/file permissions need to be fixed and what should the respective permissions be set to?

Please Log in or Create an account to join the conversation.

More
12 years 7 months ago #50155 by Katia
Replied by Katia on topic Re: Upgrade ERROR
Check SIG PRO documentation please.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • kitlas
  • kitlas's Avatar Topic Author
  • Offline
  • New Member
More
12 years 7 months ago #50156 by kitlas
Replied by kitlas on topic Re: Upgrade ERROR
I ma pulling my hair out trying to figure this out. Everything look OK but obviously isn't. Can you take a look using the credentials i gave you for the 'Re: Upgrade ERROR' issue?

Please Log in or Create an account to join the conversation.

More
12 years 7 months ago #50157 by Katia
Replied by Katia on topic Re: Upgrade ERROR
Right permissions on all joomla sites:
755 for folders
644 for files

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • kitlas
  • kitlas's Avatar Topic Author
  • Offline
  • New Member
More
12 years 7 months ago #50158 by kitlas
Replied by kitlas on topic Re: Upgrade ERROR
As you can clearly see, the issue is not permissions. Please...i really want to get this paid plugin  working.
Attachments:

Please Log in or Create an account to join the conversation.

More
12 years 7 months ago #50159 by Katia
Replied by Katia on topic Re: Upgrade ERROR
Pm me access to your backend as super admin please.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum