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Saving Settings Refreshes Page to Blank

  • kjh812
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11 years 4 months ago #53278 by kjh812
Hi there,

I'm trying to save new settings in SIG Pro (Joomla 2.5.3), but whenever I click "Save" or "Save & Close," the page refreshes to http://www.[companyname].com/administrator/index.php showing up as a blank page. When I try to access the SIG Pro settings again, the new settings have not saved.

I'm specifically trying to change thumbnail size and caption, and I've tried in different browsers.

Please let me know what I can do to fix this.

Thank you!

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11 years 4 months ago #53279 by Katia
Official support for commercial extensions has moved into the new JoomlaWorks Ticket Support System.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board will remain public for purposes of knowledge exchange ONLY.

JoomlaWorks Support Team
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