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There was a problem rendering your image gallery.

  • aymettim
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11 years 3 months ago #53409 by aymettim
Hi JW Team,

I bought the simple image gallery pro several days ago, installed it local before using it remote. Everything works fine, no troubles. So I installed it on our server and suddenly the following failure message occurs:

There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder:

Here is the exact link to the site: islamvoice.de/islamvoiceweb/index.php/islamvoice-bildergallerie/item/187-pfarrer-vs-imame

I even read several threads with the same issue, but not anyone helps me out. The folders were set to 777.

Here are our system informations, if it helps :

PHP erstellt für Linux h1602741 2.6.25.18-0.2-default #1 SMP 2008-10-21 16:30:26 +0200 x86_64
Datenbankversion 5.0.51a
Datenbankzeichensatz utf8_general_ci
PHP-Version 5.2.9
Webserver Apache
PHP-Interface für den Webserver apache2handler
Joomla!-Version Joomla! 2.5.11 Stable [ Ember ] 26-April-2013 14:00 GMT
Joomla!-Plattform-Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT
Browsererkennung Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.62 Safari/537.36


I hope you can help me as quick as possible, because we want to go online soon and we dont want miss this component, we like the functionality and the cowork with the cck k2.

Thank you guys! Best regards from Berlin

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11 years 3 months ago - 11 years 3 months ago #53410 by jokrasa
Do not enter manually tag 
{gallery}pfarrervsimame{/gallery}
  in the content K2

This tag must be only in sigplus ! not sigpro.

Add photos using one of the tabs when editing the article.(before upload the pictures, put pictures in the archive)
Make sure the sigpro plugin is enabled.

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  • Yiota
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11 years 3 months ago #53411 by Yiota
@aymettim

Official support for commercial extensions has moved into the new JoomlaWorks Ticket Support System.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board will remain public for purposes of knowledge exchange ONLY.

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