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Support requests should ONLY be directed there and require an active subscription plan.
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Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.
Unable to Save Captions
- Ryan Simmons
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10 years 7 months ago #55444
by Ryan Simmons
Unable to Save Captions was created by Ryan Simmons
I am running Simple Image Gallery Pro 3.0.4 on a Joomla 3.3 website. The gallery creates images correctly, but I am unable to save captions or descriptions. When I view the gallery in SIG Pro, add my captions, and click "Save", nothing happens.
When I checked the console in Firebug, I get this error:
ReferenceError: submitform is not defined
submitform(pressbutton);
My guess is that some Javascript is not getting called before the SIG component loads. Does anyone know how to fix this?
When I checked the console in Firebug, I get this error:
ReferenceError: submitform is not defined
submitform(pressbutton);
My guess is that some Javascript is not getting called before the SIG component loads. Does anyone know how to fix this?
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- Lefteris
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10 years 7 months ago #55451
by Lefteris
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Lefteris on topic Unable to Save Captions
Hi. This issue was caused by Joomla! 3.3 update and has already been fixed in Simple Image Gallery Pro 3.0.5.
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- Alberto d'Orlando
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10 years 6 months ago #55538
by Alberto d'Orlando
Replied by Alberto d'Orlando on topic Unable to Save Captions
hi,
would it be possible to fix this problem without having to upgrade to SIGPro 3.0.5, i.e. without being forced to renew the recently expired subscription fee ?
Thanks
Alberto
would it be possible to fix this problem without having to upgrade to SIGPro 3.0.5, i.e. without being forced to renew the recently expired subscription fee ?
Thanks
Alberto
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- Lefteris
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10 years 6 months ago #55541
by Lefteris
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Lefteris on topic Unable to Save Captions
Of course not. That's the point of subscriptions after all.
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- Geert Martens
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10 years 6 months ago #55589
by Geert Martens
Replied by Geert Martens on topic Unable to Save Captions
The same problem here with Joomla 2.5.20 in combination with SIGP 3.0.5
When you click 'Save', SIGP closes and nothing is saved.
When you click 'Save', SIGP closes and nothing is saved.
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- Lefteris
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10 years 6 months ago #55595
by Lefteris
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Replied by Lefteris on topic Unable to Save Captions
@Geert Martens
If you have an active subscription you can use our help desk at www.joomlaworks.net/dashboard/helpdesk to create a ticket.
If you have an active subscription you can use our help desk at www.joomlaworks.net/dashboard/helpdesk to create a ticket.
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- APGL
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10 years 5 months ago #56029
by APGL
Replied by APGL on topic Unable to Save Captions
To correct this problem
In the file /administrator/components/com_sigpro/script.js at the line 55, replace
submitform(pressbutton);
by
if ( typeof submitform === 'undefined') {
$sig('#adminForm').find('input[name=task]').val(pressbutton);
$sig('#adminForm').submit();
}else{
submitform(pressbutton);
}
In the file /administrator/components/com_sigpro/script.js at the line 55, replace
submitform(pressbutton);
by
if ( typeof submitform === 'undefined') {
$sig('#adminForm').find('input[name=task]').val(pressbutton);
$sig('#adminForm').submit();
}else{
submitform(pressbutton);
}
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- Robert
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9 years 10 months ago #140716
by Robert
Replied by Robert on topic Unable to Save Captions
I am unable to save captions in my Joomla 1.5 site using Simple Image Gallery Pro version 3.0.7.
I have plans to upgrade to Joomla 3 within the next year or less. Any fix for this?
I have plans to upgrade to Joomla 3 within the next year or less. Any fix for this?
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- Lefteris
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9 years 10 months ago #140728
by Lefteris
JoomlaWorks Support Team
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Replied by Lefteris on topic Unable to Save Captions
@Robert
Hi,
If you cannot save captions then probably this is a permissions issue. In any case, if you have an active subscription you can always create a ticket to our help desk at www.joomlaworks.net/dashboard/helpdesk .
Hi,
If you cannot save captions then probably this is a permissions issue. In any case, if you have an active subscription you can always create a ticket to our help desk at www.joomlaworks.net/dashboard/helpdesk .
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
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