Hi all,
I recently purchased the PRO version of SIG.
Unfortunately I'm not able to resolve the problems on permission of thumbnails.
The installation is correct, the forlders have write permission as described on manual, the tumbnail is correctly created on /stories/temp/ but cannot be showed because it has uncorrect permissions (600).
If manually I assign the 644 permission to the jpg file created, the thumbnail is magically showed....
How I can resolve the matter?
Thank You in advance for Your time and support

Hi my friend!

Try, via yous server system ( cpanel etc ) to change the permissions of the folder ( and all subs ) to 644.
In this way the images will be created under 644.
If not work for you that, make a search in this about permissions issues
maybe its an answer for you to!

If not, please PM me an super administrator account to check from admin panel the problem.

Thank you!

Hi my friend!

Try, via yous server system ( cpanel etc ) to change the permissions of the folder ( and all subs ) to 644.
In this way the images will be created under 644.
If not work for you that, make a search in this about permissions issues
maybe its an answer for you to!

If not, please PM me an super administrator account to check from admin panel the problem.

Thank you!

Hi,
I have tried to change permission to 644 but in this way the thumbnail is not created and on web page the is the following error:

Warning: imagejpeg() [function.imagejpeg]: Unable to open '/www/MW_qPPcnRInG/mysite.com/images/stories/temp/edfc819819f7c3f268014c04f56a834a.jpg' for writing in /www/MW_qPPcnRInG/mysite.com/mambots/content/plugin_jw_sigpro/sigpro_engine.php on line 40

By the way "sigpro_engine.php" is set to 755.

Another thing...
Yesterday I test the SIG standard (non PRO) to verify if the same problem happen; no problem with the standard SIG on thumbnail. The problem is only for the PRO version.

Hi my friend!

Well, the problem will be at the temp folder where the thumbs are stored!
Try to chmod the permissions of that folder to 644 or 777!

The temp folder as i saw is the /images/stories/temp/

Thank you!