Keyword
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

Sig and Sig Pro problems

  • elphie
  • elphie's Avatar Topic Author
  • Offline
  • New Member
More
17 years 1 day ago #9561 by elphie
Sig and Sig Pro problems was created by elphie
Hi!!

I'm having the following issues:

With SIG I had no thumbnail, but gallery worked out fine.
After installing SIG PRO, I have thumbnail but the images open in another window with all options except Greybox, after it starts to load I get this message:

Error 500: Script Execution Failure
Description: The server encountered an internal error or misconfiguration and was unable to complete your request.

Most common reasons for returning this error message are:

• File Upload Mode
When you upload Perl, CGI scripts via FTP you should use always ASCII mode. If you get "Error 500: Script Execution Failure" you should check whether your FTP client uses ASCII mode when uploading your scripts, because if it uses BINARY mode to upload your scripts they won't work on the server. The problem caused by wrong upload mode is associated with the way different operating systems handle the "end of line" character. Unix system uses a "line-feed" (LF), Windows uses a "carriage-return" (CR) and "line-feed" (LF) pair. That's why it is very important that you set the uploading mode to ASCII.

• File Permissions
When you upload scripts via FTP the file permissions are set by default to 755. If you get "Error 500: Script Execution Failure" you should check whether your scripts have 755 permissions. Otherwise your scripts have lower level of permissions and does not support execution upon request. The octal representation of the 755 permission is equal to the following textual format: -rwxr-xr-x
Most FTP clients support the CHMOD command which is used for setting file permissions. In case you have set improper permissions to your scripts, use your FTP client and set "Read, Write, Execute" permissions for the owner, "Read, Execute" permissions for the group and everyone else.

• Script Errors
This is the third well known reason for getting "Error 500: Script Execution Failure" upon execution of your scripts. Check your scripts for any obvious syntax or programming errors to make sure your code is not broken.


Remember: When you get a "Error 500: Script Execution Failure", you should always check for any file uploading problems (ASCII/BINARY) and the executable permission settings. Once those are checked and verified, it looks like there is a syntax error or some other problem in the script.


my test page is: overture.myartsonline.com/index.php?option=com_content&task=view&id=59&Itemid=61

Thanks in advance

Please Log in or Create an account to join the conversation.

  • JoomlaWorks Support Team
  • JoomlaWorks Support Team's Avatar
  • Offline
  • Platinum Member
More
16 years 11 months ago #9562 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: Sig and Sig Pro problems
Hi my friend!

I would like to see this issue in action cause return a strange 500 server error message!

Thank you!

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum