I had the same problem.

Changed all the filenames to make them web friendly with no spaces or characters other than letters, underscores, or numbers and it works fine now.

Should check your filenames in that folder you have the plugin pulling from.

Hi there and sorry for the delay!

Can you ( ctf20 ) please give me a direct link to the gallery?
Usually the white thumbs are the result of an non readable cache folder
or a conflict with some other css code.

Thank you!

I am having this problem too.
the website is restaurantelunas.com/gallery

I trying changing the permissions on the server and it messed everything up, I had to restore it.
I have used this gallery before and it was really easy, I am not pro and didn't want to mess it up again.
can anyone help me?

thanks

this just has occured to me also ??? i have a gallery that i update evry so often and creating the lastest one i get a white thunmbnail.

ive changed the name of the directory even erased it and recreated it  but to no avail. no matter what directory i place the gallery in doesnt show up.

"Usually the white thumbs are the result of an non readable cache folder
or a conflict with some other css code."

where and how can i solve this thx?

okay figured it out changed permissions on the cache directory and it worked.

can someone please let me know the right permission configuration for allowing the plugin to work but not sacrificing security?

thx

Check the documentation or just use Admin Tools from www.akeebabackup.com/ to fix your permissions as they should be.

yea i did see that but i´ve read that files should be 644 and the directories 755. which was the way i did have it and it didnt work. so i guess there are file for sigpro that need to be 755.

can u please point them out? that would be great help.

thx

Admin Tools will fix the permissions as it should be - please use it in order to save time and energy.