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SigPro wont show no matter what i try

  • kirk fosher
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17 years 1 week ago - 16 years 11 months ago #13079 by kirk fosher
SigPro wont show no matter what i try was created by kirk fosher
hello
i have tried everything i can to get this to work in joomla 1.5 i have used the default root folder i have tried my own folders i have made sure they are Chmod'ed yet it still doesnt show can you please take a look and let me know if there is something wrong

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17 years 6 days ago - 16 years 11 months ago #13080 by kirk fosher
Replied by kirk fosher on topic Re: SigPro wont show no matter what i try
gedg

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17 years 6 days ago #13081 by kirk fosher
Replied by kirk fosher on topic Re: SigPro wont show no matter what i try
ok am really trying to make this as easy as possible for your guys, i have checked with my hosting company and i have GD 2 image library support already so its not that, i have tried other templates in case it is my existing template and its not that either

come on guys just a little help would go a long way

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17 years 5 days ago #13082 by kirk fosher
Replied by kirk fosher on topic Re: SigPro wont show no matter what i try
Ok just checked (no accusations of not being thorough) no greek public holidays either so i really dont know why they are not addressing these issues, so have now raised a paypal dispute linking to this thread :(

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17 years 5 days ago #13083 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: SigPro wont show no matter what i try
Hi!

Please, try to have loaded only once time the mootools library.
Try also to use the Lytebox engine of the sig pro

Thank you!

JoomlaWorks Support Team
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17 years 5 days ago #13084 by kirk fosher
Replied by kirk fosher on topic Re: SigPro wont show no matter what i try
Hi Vinikey
how do i do that? i have literlly installed SigPro and set it up and turned it on and it will not show up, if you could let me know how to stop two instances of mootools starting i would appreciate it

cheers

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17 years 3 days ago - 17 years 11 hours ago #13085 by kirk fosher
Replied by kirk fosher on topic Re: SigPro wont show no matter what i try
come on please, if people pay money the very least you can do is give them even a little support

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17 years 11 hours ago #13086 by kirk fosher
Replied by kirk fosher on topic Re: SigPro wont show no matter what i try
come on its been over a week now seriously this takes the piss

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17 years 10 hours ago #13087 by johnallan
Replied by johnallan on topic Re: SigPro wont show no matter what i try
Goto the extensions listing for this plugin on joomla.org and comment there. It's the only thing that will motivate this author, who seems to have abandoned his newer user base. It's interesting to note on this plugin's listing, that the author specifically touts how excellent his support is. Well I guess we know better.. This thing just doesn't work.

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16 years 11 months ago #13088 by kirk fosher
Replied by kirk fosher on topic Re: SigPro wont show no matter what i try
gotta agree johnallen have posted a review but it hasnt shown up yet in all honesty if he has the ability (dont know exactly how it works) he will probably moderate the bad ratings

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16 years 11 months ago #13089 by JoomlaWorks
Replied by JoomlaWorks on topic Re: SigPro wont show no matter what i try
@johnallan
Nice comment. But we haven't abandoned are new users. In fact, we've reorganized the content to draw more attention (see FAQ section). It's just that users get bored to have a quick look and instead prefer to wait for a day or 2 just so someone points them to the related answer in the FAQ section.

@kirkyfosh
Look at the plugin's parameters inside Mambots>>Site Mambots>>Simple Image Gallery PRO. In there you can select the Lytebox engine. Simple. See the FAQ section for instructions covering both Joomla and Mambo.

Fotis / JoomlaWorks Support Team
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16 years 11 months ago #13090 by johnallan
Replied by johnallan on topic Re: SigPro wont show no matter what i try
Well, for all intents and purposes you have (abandoned your new users). I recommended the purchase of your product to a client (now they have purchased). It plain doesn't work under any pop-up engine. Removing the additional js loads from your php file have no affect. New windows are always created when clicking on the thumbnails. Your free version worked fine. The paid version just doesn't. You have provided no solutions to the issue other than 'try another pop-up engine'.
This is abandoning your paid user base.
Why would I not create a negative comment on the extensions directory? I've been holding off a bit, because I know that once I do that I can't retract it, but your absence of help is leaving me little choice.

John

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16 years 11 months ago #13091 by Jos Klippert
Replied by Jos Klippert on topic Re: SigPro wont show no matter what i try
Had the same problem tried re-installing but still no show
Tried different Pop-up engines and all other trichs, had the GD 2 library etc

what solved it in the end for me is reducing the size of the images (I went back to about 25% of original size you have to check your own) there seems to be a internal server limitation which does not allow SIG to process the images to thumbnails if the files are too large.

Hope this helps

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