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SIG pro shuts down my whole site!

Peter Strate
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16 years 4 months ago #17021 by Peter Strate

SIG pro shuts down my whole site! was created by Peter Strate

I just bought and installed SIG pro on a Joomla 1.5.6 system, but when I enable the plugin, THE ENTIRE SITE DISSAPERS! NOT JUST A PAGE CONTAINING SOMETHING WITH SIG...

When I check whats happening with Firebug, it seems there is no html code at all, and the css points at a css called ua.css. Whats the problem? I tried the free SIG yesterday and it looked good, but I couldnt get the thumbs to show, so I but the PRO which I thought would be better. Please get me an quick answer on why it doesnt work.....

Peter

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JoomlaWorks Support Team
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16 years 4 months ago #17022 by JoomlaWorks Support Team

Replied by JoomlaWorks Support Team on topic Re: SIG pro shuts down my whole site!

Hi my friend!

The backend of your site is still working?
If you unpublish the plugin, all return to normal?
Your server support GD2 graphic library ( used from SIG Pro ) ?
What is it writing in your server error log?

Sorry for all this questions but I need to do them, to understand what happen!

Do you have a link to your site to check it out?

Thank you!

JoomlaWorks Support Team
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Peter Strate
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16 years 4 months ago #17023 by Peter Strate

Replied by Peter Strate on topic Re: SIG pro shuts down my whole site!

Hi my friend!

The backend of your site is still working?
YES,BACKEND STILL WORKING

If you unpublish the plugin, all return to normal?
YES

Your server support GD2 graphic library ( used from SIG Pro ) ?
YES I BELIVE SO

What is it writing in your server error log?
THE APACHE ERROR LOG SAYS: FILE DOES NOT EXIST, AND THEN REFERING TO THE CSS FOR THE TEMPLATE I'M USING.

Sorry for all this questions but I need to do them, to understand what happen!

Do you have a link to your site to check it out?
CHECK OUT INGERSKOG.SE

Thank you!

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Peter Strate
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16 years 4 months ago #17024 by Peter Strate

Replied by Peter Strate on topic Re: SIG pro shuts down my whole site!

Sorry, made all my answers IN the quote...hope you see the anyway.

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JoomlaWorks Support Team
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16 years 4 months ago #17025 by JoomlaWorks Support Team

Replied by JoomlaWorks Support Team on topic Re: SIG pro shuts down my whole site!

Hi again!

When you enable the plugin all the site is going down
or only the page where you have write the plugins code?

{gallery}folder{/gallery}

If you could PM an account to check out the params of the plugin
and the GD library, I could be able to understand what happens!

Thank you!

JoomlaWorks Support Team
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Peter Strate
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16 years 4 months ago #17026 by Peter Strate

Replied by Peter Strate on topic Re: SIG pro shuts down my whole site!

I installed it on another of my sites on the same server, and when I enabled SIG pro and reloaded the site I got the following error message;

Fatal error: Call to undefined function gd_info() in /var/www/skiljas.nu/plugins/content/jwsigpro.php on line 93

I guess it might be the same type of trouble on my other site where I didn't get any message at all, just a blank site...

Please help.....

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JoomlaWorks Support Team
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16 years 4 months ago #17027 by JoomlaWorks Support Team

Replied by JoomlaWorks Support Team on topic Re: SIG pro shuts down my whole site!

Hmmm...

Try this, open to edit the plugin file of SIG Pro and change

// GD2 Library Check
if(!function_exists("gd_info")) {

// GD2 Library Check
if(function_exists("gd_info")) {

also, can you verify me that in the PHP information from your site
you can find something like that?

gd
GD Support enabled
GD Version bundled (2.0.34 compatible)
FreeType Support enabled
FreeType Linkage with freetype
FreeType Version 2.1.9
T1Lib Support enabled
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled

Thank you!

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Peter Strate
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16 years 4 months ago #17028 by Peter Strate

Replied by Peter Strate on topic Re: SIG pro shuts down my whole site!

I made the change below in SIG pro php file, on both sites, and now the site dont shut down, but when I go to the page where I have a SIG tag, that page doesn't show at all.

I'll check the PHP info asap and get back to you.

Hmmm...

Try this, open to edit the plugin file of SIG Pro and change
// GD2 Library Check
if(!function_exists("gd_info")) {
to
// GD2 Library Check
if(function_exists("gd_info")) {
also, can you verify me that in the PHP information from your site
you can find something like that?
gd
GD Support enabled
GD Version bundled (2.0.34 compatible)
FreeType Support enabled
FreeType Linkage with freetype
FreeType Version 2.1.9
T1Lib Support enabled
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled

Thank you!

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Peter Strate
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16 years 4 months ago #17029 by Peter Strate

Replied by Peter Strate on topic Re: SIG pro shuts down my whole site!

In my PHP information of the site, I cant find anything about gd. Not a thing!

What to about that?

....

also, can you verify me that in the PHP information from your site
you can find something like that?
gd
GD Support enabled
GD Version bundled (2.0.34 compatible)
FreeType Support enabled
FreeType Linkage with freetype
FreeType Version 2.1.9
T1Lib Support enabled
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled

Thank you!

[/quote]

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JoomlaWorks Support Team
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16 years 4 months ago #17030 by JoomlaWorks Support Team

Replied by JoomlaWorks Support Team on topic Re: SIG pro shuts down my whole site!

Hmmm...
This could be the problem...
GD2 graphic library is used from the SIG Pro to create the thumbnails.

I'm trying this morning to login to your administrator panel
but when I try to see the site, the browser inform me that can't find this server.

Also when I open the administrator panel I receive the same error?

I there any problem with the server?

Thank you.

JoomlaWorks Support Team
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