Couple problems:

www.cleveland-images.com/mainsite/

1 - Using the Thickbox the "Close" button does not appear. I have looked all over the place for where this is called for? Also is there a way to make the ThickBox appear higher on the screen away from the bottom of the browser?

2 - Whenever I use any of the other templates except for Greybox, the pop-ups do not work. It will simply open the full size image of the thumbnail picture???

Thank you.

I am curious what secret code I failed to add to my post in order to get an answer. Not trying to be inflammatory .... but If I bought it, it should work or I get an answer without having to jump through hoops. I have searched through this forum and have found nothing that works.

I have found a number of posts that indicate others have the same unresolved problems.

BTW - Using Joomla 1.5, biz_blue_ii template from Joomla Shack

Howdy.

(1) The two issues are probably related - see below:

(2) It sounds like you may have a conflict of some kind.  From another post:

All the popup engines load a js library ( mootools or jquery or stand alone ).
If in your template is already loaded the same js library causing the "new window" issue. To avoid that, we are usually using an engine with js library different from the already js library loaded from your template.

..it could also be a template issue, or a conflict with another module of component.

(3) To modify where the full-size (pop-up) image appears generally requires modifying either a CSS file, or a PHP file, in the applicable directory.  Or in other words, if you are using greybox, there is probably a file in the greybox directory to modify.

That said, I would strongly recommend establishing the first issue - why there is a engine/library conflict, before bothering with spacing.

(4) Last, yes - support here can be slow.  But JW also provides a *ton* of high-quality free open-source products - and their pricing for paid products is quite reasonable.

Hi my friend!

As I can see from the source code of the page, you use ( as you have just said )
the thickbox engine. You can see also in the source code the linesAs you can see the imagedoesn't exist in your server.

Can you please check it out?
If it doesn't exist "copy paste" the gif from the zip of the plugin to the appropriate folder.

There are times where the server ( cause folder permissions ) doesn't give the permissions to the plugins to copy paste files ( images etc ) during the installation.

Thank you!

That did fix the missing image.

What do you think causes the pop-ups to fail when using Slimbox or Lytebox both regular and Mootools templates?

Also is there a way to get the Thickbox template to no stick to the bottom of the browser?

Hi my friend!

The sig pro loads on the HEAD section the js library, needed from the engine.
If you select as engine the Slimbox or the Lytebox, the mootools library will be loaded on the HEAD section.
But if your template uses already this library, we have a js conflict! The js can't accept the initialization of the same library twice. The only thing you can do, is to remove the keep only one reference.

About the "stick to the bottom" issue, it's a strange problem... It have to do with the exist css of the template. If you change template, the issue still exists?
I'll try to analyze your css code.

Thank you! 

FYI - I tried every template installed (Including beez, rhuk_milyway and siteground-j15-10)  and the pop-up stuck to the bottom of the browser.

Also no matter what joomla Template was chosen, only Thickbox and Greybox pop-ups will work.

Thanks for the help.

Dave