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Cannot Create Site Gallery After Joomla upgrade

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8 years 7 months ago - 8 years 7 months ago #154595 by cdata
Hi there,

We recently took on a site that uses K2 + Simple image Gallery Pro.

We recently upgraded Joomla to 3.5.1. K2 is up to date, and SIG is currently version 3.0.1.

When we try to create a Gallery, it asks for the folder name, confirms the folder doesn't exist - but then doesn't create it when you click "proceed".

Can create K2 galleries fine, and can upload images to existing galleries fine, file and folder permissions are double checked and fine.

EDIT: To add to this, I also can't select and delete galleries "alert saying "No rows selected!", and also I cannot click on any of the page numbers below. Definately seems to me the intereface is broken.

Thanks in advance!
Last edit: 8 years 7 months ago by cdata. Reason: More details

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  • Krikor Boghossian
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8 years 7 months ago #154602 by Krikor Boghossian
Replied by Krikor Boghossian on topic Cannot Create Site Gallery After Joomla upgrade
Hello,


Search...
Search
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

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8 years 7 months ago #154620 by cdata
Hi Krikor!

Cheers for the reply. Here's the issue - The plugin was purchased about 2 years back and we can't get hold of the original developers.

So I'm assuming that means we are stuck, unless the client purchases another 6 months subscription?

Thanks for the heads up, apologies for creating a post in the wrong forum.

Ps not sure what you meant by search...search. If you meant search for the solution, tried that.

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  • Sandra Currey
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8 years 7 months ago #154651 by Sandra Currey
Replied by Sandra Currey on topic Cannot Create Site Gallery After Joomla upgrade
Search ... Search is Krikor's cut and paste reply lol. But yea what he means is to get an active subscription and use the Subscriber Help Desk.

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  • Krikor Boghossian
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8 years 6 months ago #154707 by Krikor Boghossian
Replied by Krikor Boghossian on topic Cannot Create Site Gallery After Joomla upgrade
@Sandra You are right.
I accidentally copied the search box's content as well.

@cdata unfortunately support is only handled through the helpdesk.

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