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There was a problem rendering your image gallery.

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8 years 2 weeks ago #159622 by Ruben
Hello, During a few time we use the pluguin and works fine, but someone change some configuration and all our galleries doesn't work now!

This is the error...
"There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder: images/galeries/1a_Trobada_Escolar_2016"

This is the page: hcsantjust.net/index.php/galeries-fotos-2016/592-presentacio-equips-hcsantjust-16-17

The folder exist and have files. All with 0777 permissions. It has no cache... Please help us.

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  • Krikor Boghossian
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8 years 1 week ago #159642 by Krikor Boghossian
Replied by Krikor Boghossian on topic There was a problem rendering your image gallery.
Hello Ruben,

Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

In ticket also please include Super User access.

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8 years 1 week ago #159652 by Ruben
OK!!

Thank You Krikor

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8 years 1 week ago #159674 by Krikor Boghossian
Replied by Krikor Boghossian on topic There was a problem rendering your image gallery.
See on the helpdesk then :)

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