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Can no longer upload images- www.connormaguire.com

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6 years 3 months ago #169029 by connor
HI
I have the pro version of Simple image gallery pro which was working fine for the past year or so. I went to upload .Jpeg images however it no longer seems to function. Going into the backend of the program it says error and can not upload this type of file which is a jpg file. The rest of my images are all still online and low res images sized at 50-100kb.

do I need to resubscribe or something or is there any reason im missing to this error.

www.connormaguire.com

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6 years 3 months ago #169032 by JoomlaWorks
Replied by JoomlaWorks on topic Can no longer upload images- www.connormaguire.com
It could be a permissions issue with your server. What Joomla and SIG Pro versions are you using?

Fotis / JoomlaWorks Support Team
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6 years 3 months ago #169033 by connor
Hi Fotis
Im using the latest Joomla version 3.8.12. and Simple image pro version v3.1.0

Does that shine any light.
Thanks for the reply
Connor

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6 years 3 months ago #169034 by connor
This is the message I receive after trying to upload a 51kb jpeg file??
At a loss as to why and need to update my site with more images
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6 years 3 months ago #169035 by connor
close up of message recieved
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6 years 3 months ago #169036 by JoomlaWorks
Replied by JoomlaWorks on topic Can no longer upload images- www.connormaguire.com
First off, check the site permissions. Ask your hosting company to do that or install a tool like Admin Tools.

Secondly, re-install the extensions in case files got corrupt.

Thirdly, try different JPG, PNG or GIF files.

Does the issue persist?

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6 years 2 months ago #169515 by Justin
Just started having a similar problem in that I can drag and drop an image into the upload window within a new or existing gallery - the upload window shows as completed (green checkmark) but the image isn't displaying in the gallery. No error messages present, even with Max error reporting enabled. Oddly enough, I can upload the image via the standard Joomla media manager and it works properly ... I go back to viewing the gallery in SIG and the image displays as it should.

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6 years 2 months ago - 6 years 2 months ago #169517 by JoomlaWorks
Replied by JoomlaWorks on topic Can no longer upload images- www.connormaguire.com
v3.5.0 of SIG Pro will come with an update for the SIG Pro Media Manager (based on elFinder).

There is v3.5.0 Pre-Release 5 available for subscribers and this is actually the last part that remains to be updated so we can ship v3.5.0 final.

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Last edit: 6 years 2 months ago by JoomlaWorks.

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6 years 2 months ago #169519 by Justin
Sounds good, Fotis. I've renewed my subscription and will give the pre-release a try.

Thanks for your help.

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6 years 2 months ago #169520 by Justin
As a follow-up to my last message, I've installed version 3.5.0 and am now able to upload using the SIGPro media manager, but am still not able to via the 'Add Images' feature within the gallery itself.

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