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- My whole site crashes when I enable SIG pro!
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My whole site crashes when I enable SIG pro!
- Erik Gibson
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15 years 8 months ago #22258
by Erik Gibson
My whole site crashes when I enable SIG pro! was created by Erik Gibson
I just purchased SIG pro (v2) after using SIG successfully for a couple of days on my Joomla 1.5. After installing and enabling the plugin, my startpage (which had some galleries) gets totally hacked by the plugin. See attached images below.
Correct image (with plugin disabled)
What can I do to fix this? Need the gallery online ASAP!
Correct image (with plugin disabled)
What can I do to fix this? Need the gallery online ASAP!
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15 years 8 months ago #22259
by JoomlaWorks
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Replied by JoomlaWorks on topic Re: My whole site crashes when I enable SIG pro!
When the page seems cut off like that, it's a php error. Please go to the plugin parameters and enable "debug mode". Reply back with a link to your site's gallery.
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15 years 8 months ago - 15 years 8 months ago #22260
by Erik Gibson
Replied by Erik Gibson on topic Re: My whole site crashes when I enable SIG pro!
Thanks for the quick reply!
I enabled debugging but still have the same problem.
My site is www.kite.se and my gallery is in {gallery}blogg/04-14{/gallery}
I need to have my site running, so I will disable the plugin for now. How can I find the php-error and how do I fix it (i tried browsing this forum)?
I enabled debugging but still have the same problem.
My site is www.kite.se and my gallery is in {gallery}blogg/04-14{/gallery}
I need to have my site running, so I will disable the plugin for now. How can I find the php-error and how do I fix it (i tried browsing this forum)?
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- Erik Gibson
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15 years 8 months ago #22261
by Erik Gibson
Replied by Erik Gibson on topic Re: My whole site crashes when I enable SIG pro!
Is there noone with a similar problem or a solution?
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- Erik Gibson
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15 years 8 months ago #22262
by Erik Gibson
Replied by Erik Gibson on topic Re: My whole site crashes when I enable SIG pro!
Is this the only way to get support for the software that I just purchased? It feels very uncomforting.
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15 years 8 months ago #22263
by JoomlaWorks
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Replied by JoomlaWorks on topic Re: My whole site crashes when I enable SIG pro!
Sorry for not getting back earlier, but we were closed for the Orthodox Easter holidays.
Can you please create a sample gallery somewhere in your site and provide me with this link?
Can you please create a sample gallery somewhere in your site and provide me with this link?
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15 years 8 months ago #22264
by Erik Gibson
Replied by Erik Gibson on topic Re: My whole site crashes when I enable SIG pro!
It's working! Did you change something? How can this be?!
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- Erik Gibson
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15 years 8 months ago #22265
by Erik Gibson
Replied by Erik Gibson on topic Re: My whole site crashes when I enable SIG pro!
i was wrong. Now the thumbs are showing, but when I click some of them I get a _blank window instead of the lightbox. Also, my slider and accordion menus don't work on the startpage.
I changed the sizes of the thumbnails to 100x80px and that made them show correctly.
I have test galleries at:
www.kite.se
here's how the black menu should work:
www.kite.se/sv/teori
I changed the sizes of the thumbnails to 100x80px and that made them show correctly.
I have test galleries at:
www.kite.se
here's how the black menu should work:
www.kite.se/sv/teori
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15 years 8 months ago #22266
by JoomlaWorks
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Replied by JoomlaWorks on topic Re: My whole site crashes when I enable SIG pro!
All fixed. I've installed 2.0.1 for you. Others should upgrade as well.
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15 years 8 months ago #22267
by Erik Gibson
Replied by Erik Gibson on topic Re: My whole site crashes when I enable SIG pro!
Great! Thank you very much!!!
How could you upgrade my software?
I also got help from one of your colleagues today ("vinikey"), who increased the memory limit of my server. Quote:
"The problem was with the memory limit of the server.
I had to increased to 64M and now the site is going on well!
The modification is in the file sigpro.engine.php, at the line 203
Code:
// increase the memory limit!!! ini_set("memory_limit","64M");
You can increase that limit in your php.ini file."
Which fix made my galleries work again?
Just one more question: My site got very slow after the fix, is that due to the script or something else?
How could you upgrade my software?
I also got help from one of your colleagues today ("vinikey"), who increased the memory limit of my server. Quote:
"The problem was with the memory limit of the server.
I had to increased to 64M and now the site is going on well!
The modification is in the file sigpro.engine.php, at the line 203
Code:
// increase the memory limit!!! ini_set("memory_limit","64M");
You can increase that limit in your php.ini file."
Which fix made my galleries work again?
Just one more question: My site got very slow after the fix, is that due to the script or something else?
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