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[SOLVED] No Thumbnails, No error messages

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Harry Bevers
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15 years 8 months ago - 15 years 8 months ago #22469 by Harry Bevers

[SOLVED] No Thumbnails, No error messages was created by Harry Bevers

I encounter a strange problem: SIG Pro doesn't show the Thumbnails, but there is no error message. When I change the root dir for example, then SIG Pro genetrates a correct error message.
It now seems that SIG Pro does not see a problem, but it is not working.
Even stranger: it all works fine on the develop server, but on the live server not!
I have compared all settings and rights between develop and live. Any help possible, because without the error message, I can't find the problem. (Debug mode is active).
Thanks in Advance,

Harry

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JoomlaWorks Support Team
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15 years 8 months ago #22470 by JoomlaWorks Support Team

Replied by JoomlaWorks Support Team on topic Re: No Thumbnails, No error messages

Could you please provide us with a direct link to the "live" gallery?

Thank you! :)

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Harry Bevers
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15 years 8 months ago #22471 by Harry Bevers

Replied by Harry Bevers on topic Re: No Thumbnails, No error messages

Should have done that direct of course, sorry.
Live: www.hollandse-nieuwe.com/index.php/nl/retail/xx-by-mexx

Under the text and above the print/mail buttons there should be 5 thumbs (if you want to look at develop: hnj15.mpa-online.nl/index.php/retail/xx-by-mexx.

Thanks for the fast reply!

Harry

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JoomlaWorks
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15 years 8 months ago #22472 by JoomlaWorks

Replied by JoomlaWorks on topic Re: No Thumbnails, No error messages

First make sure you have the latest v2 installed. Grab it from PDS.

Secondly, make sure your server supports the PHP GD Image Library. Since the gallery does not render at all, this seems to be the issue (95%).

Let me know.

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Harry Bevers
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15 years 8 months ago #22473 by Harry Bevers

Replied by Harry Bevers on topic Re: No Thumbnails, No error messages

PHP GD Image gallery installed: Problem Solved! Thanks for the support, still want to get acces to the PDS, see my P.M. form Yesterday.

Thanks,

Harry

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JoomlaWorks
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15 years 8 months ago #22474 by JoomlaWorks

Replied by JoomlaWorks on topic Re: [SOLVED] No Thumbnails, No error messages

Tomorrow we're updating our PDS database ;)

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