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All work fine but Thumbnails

  • theant
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15 years 7 months ago #23087 by theant
All work fine but Thumbnails was created by theant
Hi
J!1.5.10 with SIGPro 2.0.4 (debug on, ColorBox Engine, Default Layout Template)
Php 5.1.6, Apache/2.0.52 (CentOS)
GD Support enabled
GD Version bundled (2.0.28 compatible)

This is a demo on the live site:
www.mbnews.it/turismo/108-turismo/8791-demo-gallery.html

As you can see all works fine but the thumbnails, only white boxes.
No error message.
I checked permissions on the files, I can't find any about thumbxxx.php.
The free version works, but I need the Pro.

Can you help us, please?

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15 years 7 months ago #23088 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: All work fine but Thumbnails
Hi there!

When I try to see the thumb
http://www.mbnews.it/cache/jwsigpro_cache_dd58cd6c4ecasinoroyale04.jpg
the server returns me the message

Forbidden
You do not have permission to access this document.

Web Server at mbnews.it


Can you check please the permissions in your cache folder?

Thank you!

JoomlaWorks Support Team
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15 years 7 months ago #23089 by theant
Replied by theant on topic Re: All work fine but Thumbnails
Folder is 777, file is 600

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15 years 7 months ago #23090 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: All work fine but Thumbnails
Hi there!

Yes, the problem has to do with the permissions of the files
With 600 we can read the files and this is the problem.

You have to "tell" to your server to use the apache owner when it creates files.
I'll try to find if we can do something in the code
but the imagejpeg function ( used for the creation of the thumbs ) doesn't take params for the permissions. It just uses the permissions gave from the apache.

Thank you!

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15 years 7 months ago #23091 by theant
Replied by theant on topic Re: All work fine but Thumbnails
Thanks vinikey

we have often problems with this kind of files/folders and your scripts on this particular server. It has Plesk as panel, on other site (with Direct Admin and cPanel) we use Simple Image Gallery and Frontpage Slideshow without issue.

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