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Server migration - SIG Pro not working

  • Matias Zaidman
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15 years 6 months ago #24073 by Matias Zaidman
Server migration - SIG Pro not working was created by Matias Zaidman
Hi, I recently bought SIG Pro and I'm very happy with it, however I'm having a problem to make it work "again":

I'm in the process of moving my website to a new server. I have cPanel access to the original, and 100% access (is a VPS) to the new one. I've used cPanel to backup and restore the home directory, and phpMyAdmin to backup/restore the database. Since the DNS have not been updated yet, I can access the new server via IP directly (188.93.73.26) for testing purposes.

The problem is that everything is working, excepto the SIG Pro plugin, which will not create any thumbnails. All the other plugins/modules/componentes/whatever is working perfectly.

Any help will be greatly appreciated. I can give access to the new server if it's needed.

Best regards,
Matias

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15 years 6 months ago #24074 by Matias Zaidman
Replied by Matias Zaidman on topic Re: Server migration - SIG Pro not working
Update: I tried uninstalling/installing the plugin and it didn't work either.

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15 years 6 months ago #24075 by Matias Zaidman
Replied by Matias Zaidman on topic Re: Server migration - SIG Pro not working
UPDATE: Fixed! I had to manually delete every file on the cache to make it work. Setting debug mode to On on the plugin preferences helped finding the solution.

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