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COMMUNITY FORUM
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
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Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.
LETS FACE THE FACTS!!!!
- jeff pitts
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15 years 6 months ago #24590
by jeff pitts
LETS FACE THE FACTS!!!! was created by jeff pitts
if this forum had admins who gave a crap, these thing that are constantly coming up, would have been sticky/pinned/tagged/what ever by now!!!
i have searched this forum a bazzillion times tonight for specific needs. the search feature sucks at best. there is no telling how many threads i read through before i found out why i'm not getting the sample caption text file. a simple change to the installation guide telling to chmod your image folder to 777 would have solved it all. if not a change to the instruction, then a STICKY post would solve the issue.
instead, the mods/admins here make you feel like an idiot by not giving you the time of day. nice customer support guys. real classy!!!
i have searched this forum a bazzillion times tonight for specific needs. the search feature sucks at best. there is no telling how many threads i read through before i found out why i'm not getting the sample caption text file. a simple change to the installation guide telling to chmod your image folder to 777 would have solved it all. if not a change to the instruction, then a STICKY post would solve the issue.
instead, the mods/admins here make you feel like an idiot by not giving you the time of day. nice customer support guys. real classy!!!
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- jeff pitts
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15 years 6 months ago #24591
by jeff pitts
Replied by jeff pitts on topic Re: LETS FACE THE FACTS!!!!
moved to top. need to know
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- jbudd
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15 years 6 months ago #24592
by jbudd
Replied by jbudd on topic Re: LETS FACE THE FACTS!!!!
Just think how much more useful your post would be to other people with the same problem if the title was a teeny bit more descriptive
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15 years 6 months ago #24593
by JoomlaWorks
Fotis / JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by JoomlaWorks on topic Re: LETS FACE THE FACTS!!!!
@jsp254
First off, watch your language.
Secondly, what you say about file permissions is so very wrong. If Joomla! is functioning properly on your site, SIG Pro should do that as well. If you have file permission issues with SIG Pro, then it means your /cache folder -and thus Joomla- does not operate as it should.
@jbudd
Very true. Thank you.
First off, watch your language.
Secondly, what you say about file permissions is so very wrong. If Joomla! is functioning properly on your site, SIG Pro should do that as well. If you have file permission issues with SIG Pro, then it means your /cache folder -and thus Joomla- does not operate as it should.
@jbudd
Very true. Thank you.
Fotis / JoomlaWorks Support Team
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- jeff pitts
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15 years 5 months ago #24594
by jeff pitts
Replied by jeff pitts on topic Re: LETS FACE THE FACTS!!!!
watch my language.... how about a decent FAQ area.
sorry i used the word crap and sucks. BUT, i paid for this and cant get it to work right. i followed the installation to the letter. when i select for it to use custom captions, it does not create the text file. if i add a text file with the information inside it it still does not show anything but the default captions. i cant even turn the default captions off.
i have had many problems with this program, maybe crap and sucks are not the right words to use... assist me in finding more appropriate words for a PAID program that does not function properly, and where the tech guys apparently fumble around with explaining better how to get stuff to work. i do hope someopne enjoys spending my $17+USD because i regret spending it here.
so. tell me how i am supposed to instal this program and make the captions work the way they are supposed to.
sorry i used the word crap and sucks. BUT, i paid for this and cant get it to work right. i followed the installation to the letter. when i select for it to use custom captions, it does not create the text file. if i add a text file with the information inside it it still does not show anything but the default captions. i cant even turn the default captions off.
i have had many problems with this program, maybe crap and sucks are not the right words to use... assist me in finding more appropriate words for a PAID program that does not function properly, and where the tech guys apparently fumble around with explaining better how to get stuff to work. i do hope someopne enjoys spending my $17+USD because i regret spending it here.
so. tell me how i am supposed to instal this program and make the captions work the way they are supposed to.
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- Katia
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15 years 5 months ago #24595
by Katia
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Katia on topic Re: LETS FACE THE FACTS!!!!
When you do changes to the plugin you must always clean the cashe to see them.
JoomlaWorks Support Team
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