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Please help, issue with cache folder (not permission).

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Senpri Widjaja
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15 years 5 months ago #25883 by Senpri Widjaja

Please help, issue with cache folder (not permission). was created by Senpri Widjaja

I'm having problem with the white thumbnails but I figured out what the real problem is.

SIG Pro has permission to write the cache folder to create the thumbnails, but somehow those thumbnails are immediately erased automatically, I think by the Joomla. So everytime I run the gallery for the first time on a page, thumbnails will show up, but after a couple refresh, they will be gone white again.

Please help I just purchased this a few days ago and I have never had any support since the beginning of this problem.

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Yiota
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15 years 5 months ago #25884 by Yiota

Replied by Yiota on topic Re: Please help, issue with cache folder (not permission).

Have you tried to disable the cache from the global configuration and see if the white thumbnails are there again?

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