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Installation Error

  • ebimal
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15 years 4 months ago - 15 years 4 months ago #26486 by ebimal
Installation Error was created by ebimal
I have read atleast 30 posts on this topic and none helped and have spent some hours on this so please read completely before you guys mark it as "Fatel Error problem" or "please read other posts" etc.

My Joomla Site layout and components are almost ready to bring the current website to Joomla. I have also installed Super Blogger from you guys and it works perfect without any issues. Major part of my websites will be Images and I purchased an image gallery which worked perfectly on Safari n Firefox but did not work in IE because of JQuery n Mootools conflict as my template uses JQuery. A moderator here told me yesterday that SIG PRO works bothway and i will have to select one of JQuery or the Mootools so i purchased it today.

After i click uplaod File & install.... for V 2.0.4... it tries to install and then quits... in IE it shows me http 500 internal server error and does nothing and in Safari it showed me

Fatal error: Allowed memory size of 18874368 bytes exhausted (tried to allocate 1046044 bytes) in /hermes/bosweb/web200/b2003/d5.ebimalco/public_html/itsvraj_com/libraries/joomla/filesystem/archive/zip.php on line 325


so i  made a change in my php.ini and incread the memory limit to 32MB

Now it showed me

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 1046044 bytes) in /hermes/bosweb/web200/b2003/d5.ebimalco/public_html/itsvraj_com/libraries/joomla/filesystem/archive/zip.php on line 310


So i changed Php to 64 MB and later to 128 MB but it still shows

Fatal error: Out of memory (allocated 52953088) (tried to allocate 1046044 bytes) in /hermes/bosweb/web200/b2003/d5.ebimalco/public_html/itsvraj_com/libraries/joomla/filesystem/archive/zip.php on line 325


Interesting part of the error is that it has stopped showing the word "Exhausted" and now it says out of memory, instead of Alocated and the line number changed from 325 to 310 to 325.

My domain name is www.itsvraj.com

Also my httpdocs/cache permissions are set to 777

Please guys, Need immediate help. I have seen previous posts whre two of them had similar error and they were not solved.

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15 years 4 months ago #26487 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: Installation Error
Hi my friend.

Could you please report me the total size ( in MB ) of the images, inside the folder you've selected for the sigpro?

Sigpro reads all the images of the folder and tries to create the thumbs for any of them.
If the folder contains a lot of big images, the server will need a lot of resources to execute the resizing task. There are times that the config of the server doesn't give the permission to use more than 16MB. You need to change that permission ( as you've already did ).

The issue still exists, as you say.
Could you please remove some images from the folder?
Also, could you resample the images for the Internet? ( 96dpi )
Have you tried to use only one image to check the functionality of the plugin?

Thank you!

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15 years 4 months ago #26488 by ebimal
Replied by ebimal on topic Re: Installation Error
Hello My friend...

If you read my message again, you will find that All that i have done yet is login to Joomla > Extentsion > Install/Uninstall > Browse SIG Pro and Click Upload.

After I install the SIG Pro, i will go to the step of Uploading images into the gallery etc. It is not letting me install SIG Pro. These error messages are at the time of Installation/uploading the Plugin. It quits Installation and shows these errors.

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15 years 4 months ago #26489 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: Installation Error
Hmmmm...
I'm sorry about that, I didn't realize that the problem was with the installation progress.

Also have you tried to unzip the sigpro, uploaded to the server ( via FTP ) and do the installation using the temporary folder where you have the sigpro?

Have you tried to install the plugin in a different site or server?
Do you have the same issue?

Thank you!

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  • ebimal
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15 years 4 months ago #26490 by ebimal
Replied by ebimal on topic Re: Installation Error
Tried that and it quits... 

I did try installing it on my other website and i still have the same problem.

Thanks again,

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15 years 4 months ago #26491 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: Installation Error
Hmmm, lets check the steps you have done

1. you have unzip the plg_jw_sigpro-v2.0.4_j1.5.zip package
2. you have uploaded temporally the folder of the extraction, on the server via some FTP client
3. you have logged in the administration of the Joomla
4. you have selected the temporally folder to make the install of the plugin
5. the server has tried to do that but has quited ( without any error message? )

Until now, all the error messages had to do with the core zip.php file.
With the 4 previous steps we overpassed any function that has to do with the zip.

Could you please post the reference of this error, from your error log file of the server?

Thank you!

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15 years 4 months ago #26492 by laine
Replied by laine on topic Re: Installation Error
I am using Joomla version 1.5.14. And I have same problem for installing sigp version 2.0.4.

I have done the steps as advised by vinikey, unfortunately, the installation can't work via URL installation method too. Here is the response.

        * JFolder::create: Could not create directory
        * Unable to create destination


Warning: strpos() [function.strpos]: Offset not contained in string in /home2/xxxx/public_html/6th/libraries/joomla/filesystem/archive/zip.php on line 325

Please advise.

Thank you.

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15 years 4 months ago #26493 by laine
Replied by laine on topic Re: Installation Error
How about installing it completely manually using FTP? Which is the folder that we should FTP the unzip files to? Please advise clearly the steps.

Thank you!

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15 years 4 months ago - 15 years 4 months ago #26494 by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: Installation Error

I am using Joomla version 1.5.14. And I have same problem for installing sigp version 2.0.4.

I have done the steps as advised by vinikey, unfortunately, the installation can't work via URL installation method too. Here is the response.

       * JFolder::create: Could not create directory
       * Unable to create destination


Warning: strpos() [function.strpos]: Offset not contained in string in /home2/xxxx/public_html/6th/libraries/joomla/filesystem/archive/zip.php on line 325

Please advise.

Thank you.


Hi laine!
Can you please confirm that the permissions of the tmp and plugins folder is readable / writable for the user?

This error message

JFolder::create: Could not create directory

says that the system isn't capable to create the folder.
Always, this kind of issue has to do with the permissions of the folders!
Please, check the permissions ( must be 777 for the user ).

The plugin is tested under *nix and IIS system for the installation process without any problem, but you have to set up the permissions respect the user who runs the scripts.

The follow steps give us a method 'how to uninstall / install' the sigpro manually
without the use of the joomla

1. First of all, check the table #__plugins if there are any record with

name: Simple Image Gallery PRO (by JoomlaWorks)
element: jw_sigpro

If there are, remove it.
2. Remove the files

site/plugins/content/jw_sigpro.php
site/plugins/content/jw_sigpro.xml

and the folder

site/plugins/content/jw_sigpro/

3. Lets go for the manuall istall
4. Unzip the plg_jw_sigpro-v2.0.4_j1.5.zip to your pc
5. Upload the files jw_sigpro.php and jw_sigpro.xml to the folder site/plugins/content
6. Upload the folder jw_sigpro to the folder site/plugins/content
7. Upload the file en-GB.plg_content_jw_sigpro.ini to the folder site/administrator/language/en-GB/
8. Run this sql command ( using phpmyadmin or any other software you have to access the database ). Look out the prefix of the table! I use the "jos_" prefix!

INSERT INTO `jos_plugins` (`id`, `name`, `element`, `folder`, `access`, `ordering`, `published`, `iscore`, `client_id`, `checked_out`, `checked_out_time`, `params`) VALUES (NULL, 'Simple Image Gallery PRO (by JoomlaWorks)', 'jw_sigpro', 'content', 0, 0, 0, 0, 0, 0, '0000-00-00 00:00:00', 'galleries_rootfolder=images/stories\npopup_engine=jquery_slimbox\nthb_template=Default\nthb_width=200\nthb_height=160\njpg_quality=75\nshowcaptions=1\nenabledownload=1\ncache_expire_time=120\n');

Thank you!


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15 years 3 months ago #26495 by laine
Replied by laine on topic Re: Installation Error
Hi Vinikey,

Thanks for your reply and sorry for my late response as I was too busy to work on the site for some time.

I have checked my tmp and plugin directory, the permission is XXX so weird... how come there is no numbers? So I changed it to 777 and try installing via joomla again.

Now the error is:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 1046044 bytes) in /home2/xxx/public_html/6th/libraries/joomla/filesystem/archive/zip.php on line 305

If it is possible I would like to use the normal way of installing it via Joomla.

Will come to the manual part as last resort.

Please adivse.

Thank you!

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