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- Solved: SIG Pro and K2 strange problem...
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Solved: SIG Pro and K2 strange problem...
- Francisco Ferreira
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15 years 3 months ago - 15 years 3 months ago #27577
by Francisco Ferreira
Solved: SIG Pro and K2 strange problem... was created by Francisco Ferreira
On K2's item view (K2) the Image gallery appears with no images on it (just white squares). Oddly enough when I press on a photo It opens the Photo slide show and it shows all the photos as it should...That's the most weard thing...The thumbs do open...
Maybe its the motools on the menu...(yoo theme's smoove) I do not know...
I've tried upgrading Joomla to the latest version...I tried all the SIG engines. I've tried friendly names to the photos. My root folder is media/k2/galleries...!!!
Ha! And I've also tried to "turn of" javascript and motools on the template options...
Thanks you for any help. I really need it as I'm on a deadline here ;-)
Here is a Link to my web (don't know if t is permited :-) ) www.aleximobiliaria.com/index.php?option=com_k2&view=item&id=5:apartamento-portela&Itemid=27
Attached are some printed screens
ps: I also have to say that I've bought SIG Pro some days ago, but until now I cannot seem to get my paypal email validated on your server. It always says "Email not found on database". I've wrote to you buy nobody answered my emails...
Well, but no problem as long as I can have the same kind of support with this "free" subscription" I had to make as I would get with a "pro" subscription :P .
Maybe its the motools on the menu...(yoo theme's smoove) I do not know...
I've tried upgrading Joomla to the latest version...I tried all the SIG engines. I've tried friendly names to the photos. My root folder is media/k2/galleries...!!!
Ha! And I've also tried to "turn of" javascript and motools on the template options...
Thanks you for any help. I really need it as I'm on a deadline here ;-)
Here is a Link to my web (don't know if t is permited :-) ) www.aleximobiliaria.com/index.php?option=com_k2&view=item&id=5:apartamento-portela&Itemid=27
Attached are some printed screens
ps: I also have to say that I've bought SIG Pro some days ago, but until now I cannot seem to get my paypal email validated on your server. It always says "Email not found on database". I've wrote to you buy nobody answered my emails...
Well, but no problem as long as I can have the same kind of support with this "free" subscription" I had to make as I would get with a "pro" subscription :P .
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- Yiota
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15 years 3 months ago #27578
by Yiota
Replied by Yiota on topic Re: SIG Pro and K2 strange problem...
I noticed that your images have jpeg extension and not jpg.
Have you tried with jpg and see if it works then?
Have you tried with jpg and see if it works then?
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- Francisco Ferreira
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15 years 3 months ago #27579
by Francisco Ferreira
Replied by Francisco Ferreira on topic Re: SIG Pro and K2 strange problem...
Thanks a lot Yiota. You really are an invaluable help here at the forum. I noticed that you alwyas find out what goes on.
You were right once again!!! Thanks. I'm on a deadline and I was afraid I had to change apps again...
I whent with the ftp itself and changed the extension name fron xxxx.jpeg to xxxx.jpg and it worked right away. The funny thing is that I actually used guimp to save the files as jpg. Guim as the option os savig as jpg (but includes jpg and jpeg) on the same format. So, at the end I get xxxx.jpegs instead of xxxx.jpg!
So...I have to ask you the last 2 questions (for now :-) )
1) What are the image file extensions supported by SIG Pro? (maybe I should see this one on your SIG description section :-) )
2) Can you recommend an Open Source/freeware app to convert photos in jpg format compatible with SIG Pro?
Many thanks in advance
Francis
ps: Please, feel free to put this thread as "Solved".
You were right once again!!! Thanks. I'm on a deadline and I was afraid I had to change apps again...
I whent with the ftp itself and changed the extension name fron xxxx.jpeg to xxxx.jpg and it worked right away. The funny thing is that I actually used guimp to save the files as jpg. Guim as the option os savig as jpg (but includes jpg and jpeg) on the same format. So, at the end I get xxxx.jpegs instead of xxxx.jpg!
So...I have to ask you the last 2 questions (for now :-) )
1) What are the image file extensions supported by SIG Pro? (maybe I should see this one on your SIG description section :-) )
2) Can you recommend an Open Source/freeware app to convert photos in jpg format compatible with SIG Pro?
Many thanks in advance
Francis
ps: Please, feel free to put this thread as "Solved".
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- Yiota
- Visitor
15 years 3 months ago - 15 years 3 months ago #27580
by Yiota
Replied by Yiota on topic Re: SIG Pro and K2 strange problem...
First of all thank you for your kind words. We (all the support team) are always glad we can help :)
To answer to your questions, the extensions supported by SIG Pro are: .jpg, .gif, .png,
and a good free program for conversions, etc. is IrfanView.
Download it here: www.irfanview.com/
To answer to your questions, the extensions supported by SIG Pro are: .jpg, .gif, .png,
and a good free program for conversions, etc. is IrfanView.
Download it here: www.irfanview.com/
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- Francisco Ferreira
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15 years 3 months ago #27581
by Francisco Ferreira
Replied by Francisco Ferreira on topic Re: SIG Pro and K2 strange problem...
Hi,
Many thanks once again Yiota.
Gonna try it...
Best...
Francis
Many thanks once again Yiota.
Gonna try it...
Best...
Francis
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