Keyword
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

Nothing showing at all

  • Neil Newnham
  • Neil Newnham's Avatar Topic Author
  • Offline
  • New Member
More
14 years 10 months ago #31311 by Neil Newnham
Nothing showing at all was created by Neil Newnham
Hi.

I've just bought this plug in for my Joomla sites and installed it with absolutely no problem at all into my first site and it works beautifully.

I then installed into another site that had the free version installed. After installing the pro version I immediately uninstalled the free version. I then enabled the pro version but my gallery does not show in the article. In fact I get nothing but a blank space where the thumbnails should be.

I can't understand why it's not working. Both sites are running the same version of Joomla (1.5.15) and I have not touched any of the parameters in either.

One thing of note..when I installed pro it said that the en-GB.plg_content_jw_sigpro.ini file could not be installed so I manually inserted it by FTP. I also deleted the free version's .ini file at the same time as this was still there.

Anyone have any clue why it's not working?

Please Log in or Create an account to join the conversation.

  • Neil Newnham
  • Neil Newnham's Avatar Topic Author
  • Offline
  • New Member
More
14 years 10 months ago #31312 by Neil Newnham
Replied by Neil Newnham on topic Re: Nothing showing at all
Have now had to revert back to the free version which defeats the object of paying for pro, but hey, at least it works  >:(

Anyone have any thoughts on why upgrading to pro didn't work?

Please Log in or Create an account to join the conversation.

More
14 years 10 months ago #31313 by Katia
Replied by Katia on topic Re: Nothing showing at all
Please uninstall and reinstall again...

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum