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SIG Pro stopped working

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14 years 7 months ago #33029 by bjcam
SIG Pro stopped working was created by bjcam
I purchased SIG Pro in January and have been using it successfully on my site ever since. I think it is an excellent product.
However, this week it suddenly stopped working - all other pages are normal. The category blog pages show only the articles which don't use SIG, and the layout is missing the site template. The article pages are completely blank.
I upgraded from 2.0.4 to 2.0.5 but there is no difference.
The only thing that happened different this week was the host company doing an Apache rebuild. Could that have anything to do with it?

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14 years 7 months ago #33030 by Katia
Replied by Katia on topic Re: SIG Pro stopped working
Please provide us with a url to your site.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

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14 years 7 months ago #33031 by bjcam
Replied by bjcam on topic Re: SIG Pro stopped working
The website is www.cambronsoftware.co.uk
The pages which are affected are:

Products>Software>Power Music
Explore
Features

Also
Products>accessories
Laptop stands
Monitor stands

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14 years 7 months ago - 14 years 7 months ago #33032 by bjcam
Replied by bjcam on topic Re: SIG Pro stopped working
Okay, I have had to remove all the {gallery} tags and replace with static images until I find a solution to this because I can't keep unuseable pages on the web site.
Apparently the Apache rebuild had nothing to do with SIG Pro stopping working as it was done the previous week.
Please let me know if any of you have any ideas ....  ???

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14 years 7 months ago - 14 years 7 months ago #33033 by bjcam
Replied by bjcam on topic Re: SIG Pro stopped working
Hi somebody..
I have had to stop using Simple image gallery Pro and I would really like to use it again as I only bought it in January.
Any suggestions at all would be very welcome.
Does anybody know of any incompatibilities which could cause this to happen? I didn't change anything on the site.

Here are some more details. If you go to:
www.cambronsoftware.co.uk/features.html
you will see nothing. This is a url I have just set up to one of the pages
which stopped working.
If you go to:
www.cambronsoftware.co.uk/products/software/power-music/features.html
you will see the same page where I have removed the {gallery} line and replaced it with static pictures. The features 'Select
songs quickly and easily', 'Display full screen' etc should have an image which,
when clicked, bring up a slide show of other images. This is what suddenly
stopped working, giving a blank screen.

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14 years 7 months ago #33034 by Yiota
Replied by Yiota on topic Re: SIG Pro stopped working
Check if the cache creates this problem by deactivating it temporarily of course just to make this test.

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14 years 7 months ago #33035 by bjcam
Replied by bjcam on topic Re: SIG Pro stopped working
I have just tried it again and it has started working again! It is obviously an issue with the hosting server. I had asked support to look at it so they must have found something.
I can reactivate my pages now and use SIG Pro again.  ;D

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