Hi all,

Any help with this problem would be fantastic - I have exhausted all options I can think of so far....    :(    :(    :(

The problem is this - in Internet Explorer 6 the Litebox pop up engine does not always show up correctly.  Erratically and randomly it pops up in a new window. 
It doesn't happen in all the galleries on the site, and it doesn't even happen for the same galleries each time.  If I refresh the page it seems to solve the problem for a little while.  The problem does not occur in Firefox or in Internet Explorer 7.  I cannot solve the issue by using a different pop up engine either as Litebox is the only one that works properly on my site.  I am using menus that utilise moo tools and other modules / components that conflict with the other popup engines.

The site can be seen at www.horizonsports.ie and there are galleries in the golf / sports clients sections as well as in the marketing / events case studies.

So far in an effort to rectify this I have:

* Turned off the Joomla cache
* Made sure the xml declaration has been deleted from the templates to ensure IE6 is not rendering in quirks mode
* Tried changing the document type from Transitional to Strict in an effort to force standards compliance
* Experimented with the SIGPro thumbnail cache time (couldn't really tell what this was doing tho)
*Disabled the 3rd party cache component (Jaccelerator) in case this was causing the issue

Also, when I had fully finished styling the galleries and sizing the thumbnails etc I deleted all the generated thumbnails in the temp folder.

I am at a complete loss and this site is currently live so I am urgently looking for a solution!!!!!!!

Fotis - I can PM you a login if that would help....

Thanks in advance,
Elle

Hi,

This is a link to one of the player's profiles.  I am using SIGPro inside Tabs (from tabs & slides)

www.horizonsports.ie/index.php?option=com_content&task=view&id=92&Itemid=232

As I said it is randomly happening in IE6 so you may have to try a few pf the plater's before you see the effect I am describing.

Thanks!  ;D

I don't think this is the issue.....  :(

... I cannot solve the issue by using a different pop up engine either as Litebox is the only one that works properly on my site.  I am using menus that utilise moo tools and other modules / components that conflict with the other popup engines.

I have tried ALL the different engines.....

** Slimbox works with FF but not IE 6 or 7
** Thickbox does not work in any browser
** Greybox does not work in IE6
***** Litebox - obviously the problem as listed in my original post.... ****
** LYTEbox is EXTREMELY slow to animate and appear in both Firefox and IE7 and doesn't work at all in IE6

Like I said already - Litebox works sometimes in IE6 - it's the only one of the engines that does.... Fotis - I sent you a PM too with more info....  I am using the galleries inside Tabs and when the Litebox FAILS to pop up in IE6 I notice that there is a message in the bottom left of the browser that says it is still downloading an in-line image from the previous tab - but I can see the image is there in question if I switch tabs - but the pop up does not work correctly.  If I refresh the page then Litebox works fine.

I doubt the problem is a conflict with another extension since Litebox does actually work in all 3 browsers - it is just really erratic in IE6....

Please, please, please, please, PLEASE - is there anything else I can do?

???  ???  ???  ???  ???  :(

Some more info for ANYONE who might be able to help.....

I have attached a couple of screen-shots to show what the problem in IE6 is....

Any help would be amazing - I've tried so much already to resolve this.  I really like this extension and I've already put a lot of time into getting it to work well in my site as I had to have all thumbnails the same size etc so writing that hack took me quite a while... I really don't want to have to look for an alternative at this stage..... please....?

:(

P.S. the attachments are quite wide so scroll horizontally to see the whole thing.... thanks.

OH Good GOD - I found out what the problem was - It was the Ultimate PNG fix plugin causing the problem......  Not SIGPro... not Tabs & Slides... and not any other moofx stuff.... sigh....  :'(

The images that were continuously downloading were transparent PNGs... when I un-installed the mambot it worked fine.  I had to add some javascript to my index.php file but at this stage I don't care as long as it's working......

Whew!  :D :D  :D  :D

I am experienced the same problems as you are, but I have already uninstalled ultimate png fix without having my problem solved.  ???

Please check my mambots and modules.. not much to disable?
www.margaritaestate.com/MargaritaEstate-mambots.jpg
www.margaritaestate.com/MargaritaEstate-Modules.jpg

I don't know what the moo-thing is, or what perhaps is conflicting with my gallery

The problem can be seen on the frontpage of the site:
www.margaritaestate.com/site/

Works in FF, not in IE

kent

Hi Speck,

I was actually experiencing a problem with Litebox and you are using Slimbox... but in any case I have tested your site in FF and IE6 and 7 and I am not seeing any problems with your gallery.  It is all working fine.... Make sure you have cleared your temp internet files and re-start IE6 to make sure it is requesting the page again.

Elle  :D

I cannot understand that you get a different result then me. This is what I get when I try to click the image on the front page:
www.margaritaestate.com/MargaritaEstate-Demonstration.jpg

And it doesn't matter what 'box' I use, all get f'ed up somehow.. Anyhow, it's great news that everything looks good when you test the site ;)