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- Why thumbnails disappear after a while?
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Why thumbnails disappear after a while?
- montejunto
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14 years 6 months ago #33885
by montejunto
Why thumbnails disappear after a while? was created by montejunto
Hi !
We have several sites with sig pro, and many of them the thumbnails disappear after a few days. We tought it was the cache expiring time, but it isn't.
If we delete the thumbnails by FTP, it starts working again for a limited period of time.
What could be the problem ?
We are using Joomla 1.5.15 and sig pro 2.0.5.
Regards,
Carlos
We have several sites with sig pro, and many of them the thumbnails disappear after a few days. We tought it was the cache expiring time, but it isn't.
If we delete the thumbnails by FTP, it starts working again for a limited period of time.
What could be the problem ?
We are using Joomla 1.5.15 and sig pro 2.0.5.
Regards,
Carlos
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- Katia
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14 years 6 months ago #33886
by Katia
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Katia on topic Re: Why thumbnails disappear after a while?
This sounds very strange... Could you provide us a link to your site?
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14 years 6 months ago #33887
by montejunto
Replied by montejunto on topic Re: Why thumbnails disappear after a while?
Sorry for taking so long. I haven't receive the reply notification or it has been on spam.
This is an example site:
www.landshause.com/index.php?option=com_content&view=article&id=14&Itemid=4
I have deleted recently all thumbnails created on /cache/ folder, and it started working again.
Regards,
Carlos
This is an example site:
www.landshause.com/index.php?option=com_content&view=article&id=14&Itemid=4
I have deleted recently all thumbnails created on /cache/ folder, and it started working again.
Regards,
Carlos
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- Katia
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14 years 6 months ago #33888
by Katia
JoomlaWorks Support Team
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Please search the forum before posting a new topic :)
Replied by Katia on topic Re: Why thumbnails disappear after a while?
I suggest you to upgrade to the SIG PRO 2.0.5 version and check out if the problem remains.
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- montejunto
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14 years 6 months ago #33889
by montejunto
Replied by montejunto on topic Re: Why thumbnails disappear after a while?
Sorry, i've mentioned you a site with 2.0.4, but we have already tested in other sites with 2.0.5.
I've installed the 2.0.5 in this one, and as soon as stop working i'll let you know.
Regards,
Carlos
I've installed the 2.0.5 in this one, and as soon as stop working i'll let you know.
Regards,
Carlos
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14 years 5 months ago #33890
by montejunto
Replied by montejunto on topic Re: Why thumbnails disappear after a while?
Hi there !
It stopped working again in the same site with 2.0.5. Can you please confirm in
www.landshause.com/index.php?option=com_content&view=article&id=14&Itemid=4 ?
What could be the problem ?
Regards,
Carlos
It stopped working again in the same site with 2.0.5. Can you please confirm in
www.landshause.com/index.php?option=com_content&view=article&id=14&Itemid=4 ?
What could be the problem ?
Regards,
Carlos
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- Katia
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14 years 5 months ago #33891
by Katia
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Please search the forum before posting a new topic :)
Replied by Katia on topic Re: Why thumbnails disappear after a while?
Please pm me access to your super admin.
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- Why thumbnails disappear after a while?