Keyword
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

Why thumbnails disappear after a while?

  • montejunto
  • montejunto's Avatar Topic Author
  • Offline
  • New Member
More
14 years 6 months ago #33885 by montejunto
Why thumbnails disappear after a while? was created by montejunto
Hi !

We have several sites with sig pro, and many of them the thumbnails disappear after a few days. We tought it was the cache expiring time, but it isn't.
If we delete the thumbnails by FTP, it starts working again for a limited period of time.

What could be the problem ?

We are using Joomla 1.5.15 and sig pro 2.0.5.

Regards,
Carlos

Please Log in or Create an account to join the conversation.

More
14 years 6 months ago #33886 by Katia
This sounds very strange... Could you provide us a link to your site?

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • montejunto
  • montejunto's Avatar Topic Author
  • Offline
  • New Member
More
14 years 6 months ago #33887 by montejunto
Replied by montejunto on topic Re: Why thumbnails disappear after a while?
Sorry for taking so long. I haven't receive the reply notification or it has been on spam.

This is an example site:

www.landshause.com/index.php?option=com_content&view=article&id=14&Itemid=4

I have deleted recently all thumbnails created on /cache/ folder, and it started working again.

Regards,
Carlos

Please Log in or Create an account to join the conversation.

More
14 years 6 months ago #33888 by Katia
I suggest you to upgrade to the SIG PRO 2.0.5 version and check out if the problem remains.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.

  • montejunto
  • montejunto's Avatar Topic Author
  • Offline
  • New Member
More
14 years 6 months ago #33889 by montejunto
Replied by montejunto on topic Re: Why thumbnails disappear after a while?
Sorry, i've mentioned you a site with 2.0.4, but we have already tested in other sites with 2.0.5.

I've installed the 2.0.5 in this one, and as soon as stop working i'll let you know.

Regards,

Carlos

Please Log in or Create an account to join the conversation.

  • montejunto
  • montejunto's Avatar Topic Author
  • Offline
  • New Member
More
14 years 5 months ago #33890 by montejunto
Replied by montejunto on topic Re: Why thumbnails disappear after a while?
Hi there !

It stopped working again in the same site with 2.0.5. Can you please confirm in

www.landshause.com/index.php?option=com_content&view=article&id=14&Itemid=4 ?

What could be the problem ?

Regards,
Carlos

Please Log in or Create an account to join the conversation.

More
14 years 5 months ago #33891 by Katia
Please pm me access to your super admin.

JoomlaWorks Support Team
---
Please search the forum before posting a new topic :)

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum