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URGENT HELP NEEDED - Simple Gallery Pro Zip Import Problem

  • ray salyer
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14 years 4 months ago #35095 by ray salyer
I just purchased the Pro version last night. I followed all of the instructions and watched you tube videos about the simple image gallery pro version. It [img]http://[img][/img][/img]

The problem that I'm getting is when I do the zip import, I do not get the generated code
{gallery}namehereoffolder{/gallery} after the upload and install in the item of K2.

I have tried typing in the code snippet and still nothing. The plug in is published and configured like the forms say. I'm using the JCE WYSIWYG editor. I renamed all of the images as 01.jpg, 02.jpg, 03.jpg etc...

See attachment.

I have the customer coming out today to show him how to use this part of K2.
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  • Yiota
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14 years 4 months ago #35096 by Yiota
When you save the item does the zip file upload correctly? When you open it after the save do you see the images?

Note that the zip file should contain only the images and not another folder with the images. Also note that the tags {gallery}{/gallery} only work if you put them inside the text and not to the upload zip field.

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  • ray salyer
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14 years 4 months ago #35097 by ray salyer
Yiota,

I do not see images when it is uploaded. I do not have anything else in the zip folder only the images in .jpg format.
Correct with the {gallery}{/gallery} is in only the content are of the items. Not in the link for the file upload are anywhere else.

Not sure what is wrong with this??

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  • Yiota
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14 years 4 months ago #35098 by Yiota
Could you check in media/k2/galleries if the photos you are uploading are there? If not then you should change the permissions.

You can either use the upload method or inside the text the tag method. In the tag method you should upload the images in a folder inside images/stories and use the path from there on. i.e, {gallery}gallery1{/gallery}.

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  • ray salyer
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14 years 4 months ago #35099 by ray salyer
Thanks for the reply. I can do that for sure but the problem is, I'm trying to pull myself out of this and let the customer do it. He wants to add images and categories all of the time and I'm trying to empower him. So I do not get asked 3 times a week.

I did uninstall and reinstall. This was the main reason why I purchased this plugin. Ease of use for the customer.

Any Ideas??

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  • Yiota
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14 years 4 months ago #35100 by Yiota
I'm just asking you to do this test page so we can figure out what is wrong not for your client to do anything like that. Once we locate the problem your client will continue to use the tags as you have told him.

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  • ray salyer
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14 years 4 months ago #35101 by ray salyer
Ok sure, I will test in a few minutes and post a response

;)

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  • Yiota
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14 years 4 months ago #35102 by Yiota
If you like you can PM me access to your administration so I can take a look.

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