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[Solved] Thumbnails problem

Yiota
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14 years 2 months ago #36276 by Yiota

Replied by Yiota on topic Re: Thumbnails problem

Could you provide a link to your site?

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Xenocyde
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14 years 2 months ago - 14 years 2 months ago #36277 by Xenocyde

Replied by Xenocyde on topic Re: Thumbnails problem

www.noroc.org.ro The problem is in Programe -> Prieteni Inimosi and Invatatori si Profesori Inimosi. Also, when I try to make a gallery in Scoala te asteapta and Casa Noastra, all I get is a blank page.

L.E.: I contacted my host provider and they won't raise the limit unless I get a 30 euro VPS host as opposed to my 5 euro subscription I have now. Any other suggestions?

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Xenocyde
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14 years 2 months ago #36278 by Xenocyde

Replied by Xenocyde on topic Re: Thumbnails problem

Come on people, I paid for this! Either I get some clear guidelines or I will ask for a full refund. I can't believe you treat your customers with such indifference.

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Yiota
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14 years 2 months ago #36279 by Yiota

Replied by Yiota on topic Re: Thumbnails problem

Your images should have .jpg extension and not .JPG to appear in the gallery.

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Xenocyde
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14 years 2 months ago #36280 by Xenocyde

Replied by Xenocyde on topic Re: Thumbnails problem

I changed the extension from JPG to jpg and the thumbs are working now. Thanks for that. The problem with the blank pages is still there. What do I do about those?

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Xenocyde
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14 years 2 months ago - 14 years 2 months ago #36281 by Xenocyde

Replied by Xenocyde on topic Re: Thumbnails problem

Again, do I need to beg for a solution? :-\

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Xenocyde
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14 years 2 months ago #36282 by Xenocyde

Replied by Xenocyde on topic Re: Thumbnails problem

I see patience isn't getting me anywhere. If I don't have a solution for the blank pages by the end of the day, I may be forced to use some other gallery plugin and ask for a full refund. Customer support... meh!

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Yiota
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14 years 2 months ago #36283 by Yiota

Replied by Yiota on topic Re: Thumbnails problem

For that you will need to increase the memory limit. Could you try uploading a gallery with a smaller number of photos to see if it loads then and be certain that this is your problem for this?

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Xenocyde
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14 years 2 months ago - 14 years 2 months ago #36284 by Xenocyde

Replied by Xenocyde on topic Re: Thumbnails problem

For that you will need to increase the memory limit. Could you try uploading a gallery with a smaller number of photos to see if it loads then and be certain that this is your problem for this?

Some galleries have only 3 or 6 images, i don't think this is the problem. For example, I put only one image in "Scoala te asteapta" instead of three and it works now.

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Xenocyde
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14 years 2 months ago #36285 by Xenocyde

Replied by Xenocyde on topic Re: Thumbnails problem

Ok, I think I found the problem. Some images were over 4MB and I think the gallery can handle <2MB images.

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